Prime Slots Casino Review

Live casino

Although live gaming is becoming popular, Prime Slots does not yet offer live casino games. As this site is primarily aimed at the slot machine market, there is less requirement for it to offer live dealer games; however, perhaps this is something it could look into as a future option for gamers.

Overview of Our Experiences

Just as its name suggests, Prime Slots is focussed on providing the very best slot titles to players. Indeed, as soon as you arrive on the site, you’ll quickly be greeted by a host of famous slot games including Starburst, Aloha Cluster Pays, Dazzle Me, Gonzo’s Quest, Koi Princess and many more.

Company:	Prime Slots
Address:	London
Registration number:	39430
Regulation/license:	UKGC, MGA
Phone:	032221094890
eMail:	support@PrimeSlots.com
Live Chat:	6am-11pm

Prime Slots isn’t a conventional online casino based on its product offering as it mostly focusses on slot titles, but players can also enjoy classic casino table games such as roulette and blackjack amongst its range. Indeed, the range of games available on the site includes scratch cards, instant win games and casino titles – as well as its extensive slot selection.

Customer support is available to Prime Slots players via the site’s live chat function, phone or even fax between 06:00 and 23:00 (GMT), or via email for less urgent queries. What’s more, players can also be assured of a safe gaming experience as Prime Slots has gambling licences from both the UK Gambling Commission and Malta Gaming Authority. The site is also very easy to use, thanks to its intuitive design that makes it a doddle for players to find their way around.

Prime Slots Customer Support and License

If the FAQ pages don’t resolve your query, the live chat team is available from 6 AM – midnight seven days a week. Outside of those hours, you can reach the team any time at support@primeslots.co.uk. Some of the Prime Slots sister sites also offer telephone-based support, but Prime Slots itself doesn’t.

Prime Slots is licenced under Skill on Net Ltd’s UKGC licence, 39326.

Software Providers

PrimeSlots Casino is powered by 1x2gaming, Barcrest, Big Time Gaming, ELK Studios, Evolution Gaming, EYECON, IGT, iSoftBet, lightningboxgames, Microgaming, Net Entertainment, Oryx, Play'n GO, Playtech, Quickspin, Rabcat, Thunderkick, Yggdrasil, Wazdan, Realistic Games, Booming Games, Stakelogic, Pragmatic Play, Red Tiger Gaming, Skillzzgaming, SYNOT Games, Kalamba, Triple Edge Studios, Northern Lights Gaming, Stormcraft Studios, Electric Elephant Games, Dreamtech Gaming, Bulletproof Games, All41 Studios, Pulse 8 Studios, Gameburger Studios, Neon Valley Studios, Golden Rock Studios, Spearhead Studios, TrueLab Games, Shuffle Master, SpinPlay Games, GONG Gaming, Buck Stakes Entertainment and Amusnet Interactive, and its games are provided through a web-based instant play platform that allows players to load games directly through their web browser. Mobile play is also supported, giving players the chance to play slots on their smartphones and tablets.

- How can I withdraw my casino bonus at Prime Slots?

Before you can withdraw any winnings from your free spins bonus or cash bonus, they must be wagered 35 times.

Welcome bonus

As a new customer at Prime Slots you will get a welcome bonus when you sign up and make a deposit. This bonus gives you 110 free spins, which will be credited to your account within three days of making your first deposit. These free spins can be made on a range of top slots; on top of this, you can get cash bonuses worth £200, split as follows:

- First deposit bonus: 100 per cent up to £50 match bonus + 30 bonus spins.

- Second deposit bonus: 50 per cent up to £100 on day two of your first deposit + 40 extra spins.

- Third deposit bonus: 50 per cent up to £50 on day three of your first deposit + 40 bonus spins.

Payment Options

The cashier section of Prime Slots is very easy to use with clear instructions to guide new players. There are a wealth of different payment methods available, for UK players, you can choose between the following:

• Maestro debit card
• Visa debit
• Visa Electron
• Entropay
• Neteller
• Skrill
• Skrill 1-Tap
• Paysafe card
• Bank Transfer.

It must be said that Prime Slots is a little slow on the withdrawal front. It takes up to 48 hours for them to process any withdrawals, then you need to include the time it takes your payment provider to do its part. The quickest withdrawals are via e-wallets but those still take 2 – 3 working days.

Prime Slots Casino FAQ’s

Does Prime Slots have a mobile App?

No, but it has a very effective mobile version of the desktop site.

Is there a Bonus Code for Prime Slots?

Yes, to claim the Year of Free Spins offer, simply type in “YearlySpins”.

Does Prime Slots offer a no deposit bonus?

No, casino Prime Slots does not have a no deposit offer, but 888Casino has. Try other free spins no deposit offers.

PrimeSlots Casino is a site that's been running since 2011. They have licenses from both Malta and the United Kingdom, and they're operated by Aragon International Ltd. This company has a few other properties that are known for having a good reputation, and this site in particular also has a solid history. They have proven themselves to be reliable with cash outs and to have solid, friendly customer service. Combine that with a good selection of games and promotions, and you have an excellent site to play with.

Casino Info

📌 Jurisdiction	United Kingdom and Malta
💰 Min Deposit	$/£/€10
💸 Min Withdrawal	€/£/$10
⏱️ Cashout Time	Pending time: 48 hours; E-wallets: 24 hours; Credit/Debit Cards: 4-6 business days; Wire Transfer: 6-8 business days
🤑 Cashout Limit	€/£/$7,000 Monthly
🎲 Games	6290
📱 Mobile	Android,iPhone,iPad,Other Mobile
👍 Download available	No
🔥	Play Here

Support

If you need any kind of assistance, visit the Help page where you can find answers to some of the most frequent inquiries like those related to depositing, cashing out, technical problems and so on. In case you can’t solve your problem this way, click on the Contact Us link below the FAQ and you will open the available communication channels you can use to reach the customer support team. You can send them an email or start a live chat session. A phone number is also available, but it is suitable for UK players only. Whichever communication channel you opt for, keep in mind that customer support is not available round the clock and that you can reach agents every day between 06:00 and 23:00 GMT.

Is there a mobile bonus?

There is not a bonus specifically for mobile players. Players who access the site via the app or mobile site can enjoy the same bonuses as desktop players.

Cashier

The number of Prime Slot Casino withdrawal options is twice smaller compared to the quantity of deposit methods, but just as safe, nevertheless. As with most of the online gambling facilities, the personal data of the casino players is protected by 128-bit SSL encryption, making every deposit a safe transaction. Furthermore, it has included the audit seal of third party regulating agent (iTech Labs) at its website.

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Prime Slots sister site, Mongoose Casino is now open. It shares many features with Prime Slots with a similar ticker and unlike due to different Pretty Kitty casino games.

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• Mongoose Casino Player Rating: 14%

Slotplanet

prime slots Software and Games

The software is powered by NeoGames. The platform is equipped with the latest graphics, sound and usability, and an Instant Play mode and mobile version. They also offer an impressive variety of games, including some of the most favorite NetEnt Games like – South Park, Starburst, EggOmatic, Gonzo’s Quest and many more.

Prime Slots FAQs

The Loyalty Program

Similarly to other online casinos, Prime Slots rewards its loyal players for their constant activity. The casino gives reward points for every bet a player makes. Every deposit of €20 brings a player 1 reward point that can be converted into free bonus cash. With every gathered point, a player is getting closer to escalate through the 7 loyalty levels available at the casino. The system of climbing up the ladder is based on a redemption rate, which calculates the number of points, required for each separate level.

The 7 Loyalty Levels:

• New Member – Requirement: registration. Benefits: a reward redemption rate – 35 points; fast cash out; a birthday bonus; welcome package.
• Bronze – Requirement: 10 points. Benefits: 25 free games; fast cash out; a birthday bonus, 5 free games on Sundays; exclusive VIP Live Tournaments; a reward redemption rate – 30 points.
• Silver– Requirements: 60 points. Benefits: 50 free games; fast cash out; a birthday bonus; 10 free games on Sundays; exclusive VIP Live Tournaments; a reward redemption rate – 28 points.
• Gold – Requirements: 350 points. Benefits: 50 free games + 50% extra bonus; fast cash out; a birthday bonus; 20 free games on Sundays; exclusive VIP Live Tournaments; a reward redemption rate – 25 points.
• Platinum – Requirement: 1,000 points. Benefits: a  €50 bonus for 1st day of membership; bonuses on all deposits of 2nd day of membership; an exclusive cash-back offer; an express cash out; a birthday bonus; 40 free games on Sundays; personalized offers; a monthly cash back; exclusive VIP Live Tournaments; a reward redemption rate – 23 points.
• Premium – Requirement: available by a special invitation. Benefits: a €100 bonus for the 1st day of membership; upgraded bonuses on all deposits of 2nd day of membership; an exclusive personal offers; an express cash out; a birthday bonus; 40 free games on Sundays; a monthly cash-back; exclusive VIP Live Tournaments; a reward redemption rate – 20 points.
• Prestige – Requirement: available by a special invitation only. Benefits: a €100 bonus for the 1st day of membership; 50 free Prestige games; bonuses on all deposits of 2nd day of membership; an exclusive cash-back offer; an express cash out with higher limits; a birthday bonus; 40 free games on Sundays; personalized offers; a monthly cash back; exclusive VIP Live Tournaments; a reward redemption rate – 15 points.

The Sunday Free Play Bonus is issued once a player made a deposit in the previous 30 days. Users are allowed only one bonus offer per day. The Monthly Cash Back Bonus is based on  winnings on all games and is limited to the total amount deposited throughout the month. It is issued on the 3rd Monday of each month and covers the previous 30 days.

The VIP system that rewards players for their loyalty might seem a bit complicated, but it is highly rewarding through all of the seven levels.

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Customer Support

Customer support is very good at Prime Slots, with a range of contact methods available to players – including fax. The company’s live chat function is the easiest way to get in touch with the support staff and is available every day between 06:00 and 23:00 (GMT), while a telephone service (and indeed the fax service) are available during the same time. Players can also contact customer support via email, which is perfect for players with less urgent requests, especially when they don’t want to wait on a response.

The Prime Slot sites also has plenty of information and guides for players who are new to the world of slots or if they are unsure of certain nuances. These guides are packed with useful information and can be accessed from the help section on the main menu.

VIP Program

When it comes to loyalty programs, Prime Slots really shines. Their loyalty program is called Prime Slots Player’s Club, and it has 7 levels:

• New player
• Bronze VIP
• Silver VIP
• Gold VIP
• Platinum VIP
• Premium VIP
• Prestige VIP

The higher your level, the better rewards you will get. These rewards ranges from free spins and bonuses to cash backs, personal offers and even a dedicated VIP manager. It pays to stay loyal at Prime Slots, and with their reward points program that lets you change points into cash makes it so that no one leaves empty handed, regardless of their deposit or betting levels.

Prime Slots isn’t a conventional online casino, as their focus is primarily on slots. They do, however, have an offering of classic casino games, and scratch card games too.

The site itself is very easily navigated, and customer support is available through livechat/telephone from 6am-11pm. They are well regulated, holding licenses from both the UK Gambling commission and the Malta Gaming Authority.

Their focus is on the top online slot games, and their offering should have something for everyone. They offer an extensive bonus system, and they have regular promotions, tournaments & gifts. The number of games is increasing every week, and their simple site offers a rich graphical experience with none of the lag some others occasional fall foul of.

Prime slots have a wealth of help available in comprehensive guides, useful for new or inexperienced players. For a new player, this could well be the easiest site to start on.

As the self-proclaimed ‘number one site in the world for slot machine fans’, this online casino has plenty of choices available, including some of the latest and greatest games in the scene.

- Is there a bonus specifically for mobile players at Prime Slots?

No, you will not find a mobile-only bonus for players at Prime Slots at the moment.

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Prime Slots Casino bonus codes

• Prime Slots Casino does not offer any bonus codes bonus at this time.

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