Poker Copilot 6 Tracking Software Review

1.1The website www.paddypower.com and its associated Paddy Power-branded websites (together the "Websites"), the Paddy Power mobile apps (together the "Betting Apps"), Paddy Power Dial-a-Bet ("Dial-a-Bet") and Paddy Power Text Betting ("Text Betting") are operated and controlled by PPB GE Ltd, PPB Counterparty Services Ltd and PPB Games Ltd, all having their registered office at Triq il-Kappillan Mifsud, St. Venera, SVR 1851, Malta. These companies are wholly owned subsidiaries of Flutter Entertainment plc, an Irish company having its registered office at Belfield Office Park, Beech Hill Road, Clonskeagh, Dublin 4 (Ireland), registered at the Companies Registry Office, Ireland, under the number 16956.

1.2References in these General Terms to "Paddy Power", "we", "us" or "our" are to PPB GE Ltd, PPB Counterparty Services Ltd, and PPB Games Ltd.

1.3Our licensing arrangements are as follow:

• For customers in the United Kingdom, PPB GE Ltd, PPB Counterparty Services Ltd, PPB Entertainment Ltd and PPB Games Ltd are licensed and regulated in Great Britain by the Gambling Commission under account numbers 52819, 39439, 39426 and 39411. PPB GE Ltd is licensed under licence number 052819-R-329340 to provide bingo and casino. PPB Counterparty Services Ltd is licensed under licence number 039439-R-319330 to provide betting on real and virtual events. PPB Entertainment Ltd is licensed under licence number 039426-R-319332 to provide bingo and casino. PPB Games Ltd is licensed under licence number 039411-R-319335 to provide casino and pool betting.
• PPB Counterparty Services Limited is licensed and regulated by the Malta Gaming Authority to offer Games, Sportsbook, Virtual Games and Tote under license number MGA/CRP/131/2006, issued on 01/08/2018.
• PPB Counterparty Services Limited also holds a Remote Bookmaker's Licence in the Republic of Ireland (Licence Ref: 1010107).

As we made clear in the 'Important Note' at the beginning of these General Terms: notwithstanding our regulated status, we will not be liable to you under the Terms of Use, and nor do we owe you a duty of care in respect of, our compliance or non-compliance with any regulatory obligations that we may be under from time to time including those relating to so-called 'safer gambling' or 'social responsibility'.

1.4Together, the Websites, the Betting Apps, Dial-a-Bet and Text Betting are referred to as the "Paddy Power Services". Together, the Paddy Power Services and the Additional Gaming Services (as defined in clause 2.3) are referred to as the "Services".

1.5Each member of the Flutter Entertainment plc group of companies (the "Paddy Power Group") is entitled to exercise any of the rights or obligations of any other member of the Paddy Power Group under the Terms of Use.

2.1Not all of the legal terms and conditions that apply between you and us are set out in these General Terms – some of them are contained in separate documents in order to avoid these General Terms becoming too long and cumbersome. We cross-refer to these other documents and provide you with links to them at all appropriate junctures. They are nevertheless important terms which form part of the legal contract between you and us, and you should read and understand them just like the rest of these General Terms. These cross-referenced terms which (together with these General Terms) form the "Terms of Use" include those set out in clause 2.2 and (if applicable) clause 2.3:

2.2By visiting the Websites and/or by registering for an Account and/or otherwise using or accessing the Services, you agree to and are bound by the following:

2.2.1these General Terms;

2.2.2the Betting Rules;

2.2.3the Standard Promotional Terms and any any individual terms and conditions which apply to promotions, bonuses, and special offers which we may offer via the Websites from time to time; and

2.2.4all such other of our terms and conditions, rules or policies as they relate to any applicable Services (e.g. the rules for a particular game), promotions, bonuses, special offers or any other aspect of your use of the Services from time to time.

2.3In addition, where you use any of the betting or gaming Services referred to in this clause 2.3 ("Additional Gaming Services"), you also agree to be bound by the terms and conditions associated with each of those Services, as set out and linked-to below (together the "Additional Gaming Terms"):

2.3.1Games & Vegas, Live Casino, Bingo, and Poker Additional Gaming Terms (containing additional terms and conditions relating to our Games & Vegas, Live Casino, Bingo, and Poker Services);

2.3.2Lotto Bets;

2.3.3Fantasy;

2.3.4Gaming End User Licence Agreement; and

2.3.5the terms and conditions of third party service providers where indicated.

3.1We may amend the Terms of Use from time to time for a number of reasons including (without limitation) commercial reasons, to comply with law or regulation, to comply with instructions, guidance or recommendations from regulatory bodies, or for customer service reasons (e.g. to keep up to date with any changes to the Services).

3.2If we make material changes to the Terms of Use, we will give you as much prior notice of such changes as is reasonably practicable but, in any event, customers will be notified of material changes before they come into effect. Material changes will be communicated to you via pop-up web and/or mobile messages when you log into your Account and/or by email. Your continued use of the Services after being notified of the material changes will be deemed to be your agreement to the changes. If you do not agree to the changes, then you must not continue to use the Services, but you will always be able to withdraw your funds (subject to any rights we may have under the Terms of Use to withhold funds).

3.3The date on which each relevant document comprising the then current Terms of Use came into (or will come into) force will be stated at the bottom of the relevant page(s).

4.1To use the Services, you must register and open an Account ("Account") with us. In order to register an Account, you agree and warrant (i.e., you promise and confirm to us) that:

4.1.1you are at least 18 years of age (underage gambling is a criminal offence in certain jurisdictions – please see clause 5.2 below for more information about what happens if we discover that you are underage);

4.1.2you will provide accurate registration information when opening your Account, including without limitation your correct date of birth, together with valid identification proving the same, your country of residence, your current address, email address and personal telephone number. You further agree to promptly inform us of any changes in such details;

4.1.3you acknowledge that you are opening an Account solely for your personal use, and are not acting and will never act on behalf of any third party;

4.1.4you will not attempt to sell or otherwise transfer the benefit of your Account to any third party and nor will you acquire or attempt to acquire an Account which has been opened in the name of a third party;

4.1.5you will comply with your own local, national, federal, state or other laws concerning betting and gaming prior to opening an Account, placing any bets, stakes or wagers (together "Bets") or using the Services. In particular, if you are located in a country where use of a particular Service is prohibited including any Prohibited Territories (as defined in clause 4.2), you must not (i) register with us for the applicable Service; (ii) attempt to use that Service; or (iii) use your payment card or other payment method to undertake betting or gaming with us by means of the unlawful Service;

4.1.6you are legally capable of entering into binding contracts, including the Terms of Use and each subsequent Bet (which shall be governed by the Terms of Use);

4.1.7you are not prohibited for any reason from betting with us or any member of the Paddy Power Group, or from using the Services or any of the services of any member of the Paddy Power Group;

4.1.8you are not currently subject to a self-exclusion from a Betfair, Paddy Power, Sky Betting and Gaming (which includes Sky Bet, Sky Vegas, Sky Casino, Sky Poker, Sky Lotto and Sky Bingo), Full Tilt Poker or PokerStars account and you have not signed up to a national self-exclusion register (such as GAMSTOP) which excludes you from gambling; and

4.1.9you accept that by using the Services, there is a risk that you may lose money.

4.2For various legal, regulatory, commercial and/or other reasons, we do not permit Accounts to be opened by persons who are located in certain territories (the "Prohibited Territories") and we do not permit Accounts to be accessed or operated in those Prohibited Territories. The Prohibited Territories may be updated by us from time to time, in accordance with clause 3, with or without prior notice to you. The current list of Prohibited Territories can be found here.

4.3The availability of our Services does not constitute an offer, solicitation or invitation by us for the use of our Services in any jurisdictions in which such use is prohibited by law. The Paddy Power Group shall not be liable for any breach of any local, national, federal, state or other laws that may occur as a result of your using the Services.

5.1The following information must be provided during the Account registration process:

• valid mobile number;
• date of birth;
• first and last name;
• full residential address;
• valid email address; and
• a chosen password.

5.2We will verify your age in line with our legal and regulatory requirements in your territory and we may ask for proof of age and/or address from you (and we may suspend or restrict your Account until you provide such evidence). Underage gambling is a criminal offence in certain jurisdictions including Great Britain, Northern Ireland, the Channel Islands and the Isle of Man. If you are located in these jurisdictions, you will not be permitted to gamble until we have verified your name, address and date of birth. If we discover (after you have successfully registered and opened an Account) that you are under 18 years of age, your net losses incurred during the period you were underage will be returned to you, any open bets will be voided, and we may make a report to the relevant regulatory or law enforcement authorities.

5.3As noted above, you must enter all mandatory information requested into your registration form, all of which must be true, complete and correct. You authorise us to carry out identification, credit and other verification checks that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities. You agree to provide all requested information in connection with these verification checks.

5.4We'll try and conduct our verification processes electronically where possible, but if we are unable to do so, or if the check is inconclusive, we may ask you to provide us with personal identity documents. The identification documents that we may request that you provide to us can be found here. For non-UK customers, identity verification is triggered in line with regulatory requirements and may be required at various stages/upon various triggers including (but not necessarily limited to) on Account registration, at certain deposit levels, and/or based on other risk factors.

5.5As a licensed gambling operator and in compliance with our legal and regulatory obligations we are required to conduct a number of checks during the whole time that you have an Account with us. In order to meet our regulatory obligations, we may ask that you provide personal details and/or documentation relating to your financial circumstances. The documents that we may request that you provide to us in such circumstances can be found here.

5.6You agree to provide all such information as we reasonably require, in the form that we require it, from you from time-to-time. If you do not or cannot provide us with the information that we need, we are entitled to restrict your Account in any manner that we reasonably deem appropriate, including preventing you from accessing the Services, placing any Bets, or from withdrawing your funds. Your Account may also ultimately be suspended or permanently closed in accordance with clause 12.

5.7You accept that all transactions may be checked to prevent money laundering and that any transactions made by you which we deem to be suspicious may be reported to the appropriate authorities.

5.8When deciding whether to accept your application for an Account, we may supply the information you have given us to authorised third parties to confirm your age, identity and registered payment details. They will check any details we disclose to them against any databases (public or private) to which they have access and will keep a record of that check.

5.9For regulatory reasons, your session may be timed out as a result of a period of inactivity on your Account. You acknowledge that it is your responsibility not to leave your session unattended/inactive.

5.10We will process the personal information which you provide in connection with Your registration in accordance with our Privacy Policy.

6.1Only one Account is permitted per customer for all of the Paddy Power Services. If you open more than one Account, each such additional Account will be classified as a "Duplicate Account". If we discover that you hold one or more Duplicate Accounts, we will (in respect of each Duplicate Account):

6.1.1close the Duplicate Account(s) or the original Account (as applicable), leaving you with only one Account (unless we have reason – for example if you have deliberately or fraudulently opened more than one active Account – to close all of your Accounts);

6.1.2treat all bonuses and free bets, and all winnings accrued from such bonuses and free bets, obtained using the Duplicate Account as void; and

6.1.3void all future bets/wagers made on the Duplicate Account.

Account Security

7.1To open an Account, you will need to choose your own confidential username and password (except for Dial-a-Bet, which automatically assigns customers a username).

7.2Your username and password must be kept confidential. All Bets placed using a correctly entered Account username and password (or such other criteria as may be communicated to you, for example by Dial-a-Bet) will be regarded as valid, provided that:

7.2.1the Bet meets the other criteria for placing a Bet as laid down in the Terms of Use; and

7.2.2we have no other reason to believe, at the time of acceptance of the Bet, that the Bet was not placed by you.

7.3Subject to the foregoing and other than where it is due to our negligence, we will not be liable for any loss that you may incur as a result of misuse of usernames or passwords, or from any unauthorised use of your Account, whether fraudulent or otherwise.

7.4Please contact us as soon as is possible if you have lost or forgotten your Account details. You agree to inform us as soon as possible (by telephone, where possible) if you believe that your Account information is being misused by a third party so that we may suspend your Account to prevent further abuse.

7.5It is your responsibility to ensure that all your personal details are current and up-to-date, as failure to do so may result in Bets or payments being declined or payments being issued incorrectly. You can update your personal details via the Websites, by chat, by telephone, via Dial-a-Bet or the Betting Apps.

7.6We recommend that you disable any automatic password memory in your browser prior to using the Services. This will help to limit the risk to you of unauthorised use of your Account.

How Your Funds are Protected

7.7To Bet or to play for money on Paddy Power you need to deposit funds (see clause 8 for more information about depositing funds). Except as set out in clause 7.9, all funds in customer accounts are held by The Sporting Exchange (Clients) Limited, a group company established solely for the purpose of holding customer funds (the "Trustee"), under the terms of the Trust Deed (the "Trust Fund"). Holding your money in the Trust Fund has the following benefits:

7.7.1if Paddy Power (or any other operating company within the Paddy Power Group) becomes subject to any insolvency proceedings, then your money will not be available to administrators/liquidators (or similar) and so you will be able to withdraw your money from your account as normal except where the Terms of Use permit us to withhold funds;

7.7.2the law of equity (which governs this Trust Fund) provides additional remedies to all beneficiaries of the Trust Fund (i.e., to all Paddy Power customers) that may not otherwise exist in a contractual relationship (e.g., a duty to act in good faith); and

7.7.3we have a number of additional controls in place over the Trust Fund to protect your money.

7.8The arrangement described in the clause above meets the Gambling Commission of Great Britain's requirements for the protection of customer funds at the level: "high protection". For more information, please visit: https://www.gamblingcommission.gov.uk/public-and-players/guide/what-happens-to-your-money-if-a-gambling-business-goes-bust.

7.9Your funds will not be held by the Trustee if: (i) there is a requirement for such funds to be held under the terms of any of our gambling licences, in a separate non set-off bank account in the name of the licence holder; or (ii) where such funds are deposited via a third party payment provider (hereafter referred to as a "Payment Provider"). Funds deposited via a Payment Provider may take a few days before they are held by the Trustee under the terms of Trust Deed. During this period your funds will be held in the account of the relevant Payment Provider and will not be protected under the terms of the Trust Deed. Depositing by any method other than the following will be classed as a deposit via a third party Payment Provider: (a) bank transfer, (b) cheque, (c) credit card (except for customers from the United Kingdom who may not deposit using credit cards); and (d) debit card.

7.10We can refuse to register you as an Account holder for any reason and we do not have to explain its decision to you.

7.11The Paddy Power Group and any third parties it contracts with in relation to the provision of the Services will hold information with respect to your identity, including but not limited to your name, address and payment details, in accordance with our Privacy Policy and our Cookie Policy.

Deposits

8.1To participate in any real-money Bets via the Services, you must deposit monies into your Account.

8.1.1Further details on how to deposit and withdraw money to and from your Account can be found here and here.

8.1.2Further details on the average time required for both deposits and withdrawals can be found here.

8.2Customers can choose which currency is most convenient for them to manage their Account from the following list:

8.2.1Pound Sterling GBP (£); or

8.2.2Euro EUR (€).

8.3Once an Account has been opened, the currency cannot subsequently be changed. All deposits and withdrawals shall be processed in the originally selected currency.

8.4Cheques or bank drafts will only be credited to your Account upon clearance by our bank. Cheques or bank drafts should be made payable to The Sporting Exchange (Clients) Ltd and sent to: Power Tower, Belfield Office Park, Beech Hill Road, Clonskeagh, Dublin 4 (Ireland).

8.5Please note that minimum and maximum Account deposits apply, as will be indicated to you where relevant. More information can be found here.

8.6Interest is not payable on Account balances. Credit is not permitted. It is your responsibility to maintain sufficient funds in your Account, and to stake your Bets accordingly. We will void any Bet which has been inadvertently accepted if your Account does not have sufficient funds to cover the whole of the Bet and/or (as applicable) recover the amount of any shortfall.

Withdrawals

8.7Funds may be withdrawn by you from your Account at any time provided that:

8.7.1all payments made into your Account have been confirmed as cleared and have not been charged-back, reversed or otherwise cancelled;

8.7.2we have completed any verification checks to our reasonable satisfaction (see clause 5). Where we have requested information from you to carry out these checks, any delay in providing this information may cause delay when withdrawing funds; and

8.7.3there is currently no ongoing, or completed, investigation:

• into suspicious or irregular betting patterns and/or possible instances of event manipulation and/or cheating (see clause 9);
• into money-laundering or the financing of terrorism, including where we suspect that you have been using the proceeds of crime to gamble with us;
• into an Error, Malfunction or Interruption involving any aspect of the Services which you have played or participated in (see clause 19); or
• where we have reasonable grounds to believe you may have engaged in an illegal activity or Prohibited Activity (as defined in clause 10) which would entitle us to withhold funds in accordance with clause 12,and in all these cases you acknowledge and understand that, as we made clear in the 'Important Note' at the beginning of these General Terms, we ultimately have the right (depending on the particular circumstances) to void any affected transactions, withhold attributable winnings and (in the case of Prohibited Activities) suspend/close your Account with us, and make appropriate disclosures to the police and other relevant authorities.

Miscellaneous terms relating to deposits/withdrawals

8.8We do not charge you for deposits or withdrawals although you should check with your bank and/or other payment service provider as to whether they will impose any charges.

8.9Please note that you are responsible for reporting or declaring any funds withdrawn, including any winnings, if such reporting is required by local law, tax or other authorities. We are not responsible for any taxes that may be payable by you whether on any Bets, on any winnings or otherwise.

8.10Any changes to your personal/card details must be advised to us as soon as is possible, as failure to do so may result in your deposit or Bets being declined by your bank.

8.11As well as informing your bank, please inform us as soon as is possible should your bank card be lost or stolen.

8.12If you or your bank advise us that your card has been lost or stolen, no further Bets will be accepted on your Account until you contact us with further instructions.

8.13While we shall take reasonable steps to avoid mistakes, outside of where we are negligent, we cannot accept any responsibility or liability for any errors or omissions in respect of withdrawal of funds or crediting of Accounts. Should funds be debited or credited incorrectly, it is your responsibility to notify us without delay, and we shall endeavour to rectify such error except where the Terms of Use permit us to withhold payment.

8.14For customers in England, Scotland, Wales, Northern Ireland, Isle of Man, Jersey, and Guernsey: Credit cards are not accepted as a form of deposit or withdrawal payment. References to credit cards elsewhere in these General Terms shall be relevant for all other jurisdictions but not the territories listed in this clause.

8.15Funds deposited from debit or credit cards will be credited to your Account as soon as is possible on receipt of an authorisation from your bank. It is your obligation to ensure that you keep these funds in your debit or credit card account until your bank deducts them.

11.1For the purpose of this clause 11, "suspicious betting" means where we have reasonable grounds to believe that a Bet or a number of Bets have been placed in suspicious circumstances. These are the activities that we would consider to be suspicious betting:

11.1.1where there is an inordinate frequency and/or highly unusual pattern of Bets (by comparison with betting norms) placed on the same selection(s) in a short space of time;

11.1.2where there is an inordinate frequency and/or highly unusual pattern of Bets placed on the same selection(s) and where the theoretical probability of said selection(s) winning at the time of the Bet(s)' placement, based on the odds offered on the selection(s) at the time of Bet(s)' placement, is largely inconsistent with the theoretical probability of the same selection(s) winning, calculated using their accumulated starting prices. By way of illustrative example only, if there was an inordinately large number of Bets placed on a multiple or permutation with combined odds of 250/1 (with a theoretical 0.004% probability of winning based on the odds) and that same multiple or permutation had combined odds of 12/1 based on the Starting Prices of the selections (a theoretical 7.7% probability of winning), this may trigger the suspicions contemplated by this clause 11.1.2;

11.1.3where the integrity of an event (or events) has been called into question, including, for example, but not limited to where one (or more) of the participants in an event displays exceptional form which we reasonably believe was known to you or someone connected to you at the time of Bet placement but was concealed from the public generally in order to gain an unfair advantage in any Bets placed on that event (or those events);

11.1.4where we have reasonable grounds to suspect that a Bet or a string of connected Bets have been placed robotically, by automated means, or in some way other than through the Account holder placing each Bet manually via their Account;

11.1.5where we reasonably believe that you have used unfair external factors or influences connected with the event(s) the subject of any Bet(s);

11.1.6where we reasonably suspect that you have opened Duplicate Accounts, or where we reasonably suspect that second, subsequent or other purported third-party Accounts are in fact under common control with your Account, with a view to concealing the true worth, nature or pattern of Bets placed by you or on your behalf, even if such second, subsequent or other purported third-party Accounts are opened under different names;

11.1.7where we otherwise believe, acting reasonably, that you are acting in concert with others or that you are acting other than on your own behalf;

11.1.8where we reasonably believe that Bets have been placed from a location or device other than the location or device which you claim to have used to place a Bet; or

11.1.9where we identify a pattern of Bets that have been placed in quick succession by different or the same Account holder(s) that have a combined liability which exceeds what we would expect to accrue on similar Bets during a particular time period based on long term established betting trends. For example, we would regard a series of Bets placed on the same or similar selections in quick succession after 9:30pm and before 8:00am by different accounts with a combined liability that exceeds £100,000 as suspicious, as this conflicts with our long term established betting trends.

11.2If we discover or have reason to believe that you have participated in any of the activities described in clause 11.1 (which, as stated in clause 10.2, constitute "Prohibited Activities"), we shall have the rights set out in clause 12 below.

11.3Where a Bet is deemed to be, or is declared, void by us prior to an event, any sum deducted from your Account with respect to that Bet shall be credited to your Account.

13.1 Live Betting (or Betting in Running) means betting that takes place while an event is in progress. In addition to the rest of the Terms of Use, the following rules apply to Live Betting:

13.1.1we are entitled to void any part of any, or all, Bets on any Live Betting event that is not completed (i.e. abandoned, postponed);

13.1.2where an error (including a so-called 'palpable', 'obvious' or 'blatant' error, for example where the price being displayed is materially/significantly different from those available in the general market and/or the price is clearly incorrect, depending on all of the circumstances) is made in offers made, prices offered or Bets accepted or in the transmission of any event on which we have purported to offer Live Betting, Bets may be settled at the correct price at the time at which the Bet was placed, as determined by us; or

13.1.3where we have reasonable grounds to believe that a Bet is placed after the outcome of an event is known, we are entitled to void the Bet.

13.2Please note that in the case of Live Betting, you may not at any time be able to see or otherwise be provided with the most up-to-date information in relation to the relevant event, including for example (but without limitation), through delayed coverage, a slow connection (i.e. latency) or equipment, or other Errors, Malfunctions or Interruptions (see clause 19). We shall not be liable for any delay in relaying up-to-date information.

13.3In addition to the rest of these terms relating to Live Betting (which apply equally to our Cash Out functionality), the rules relating to the Cash Out feature are further described here. Please note in particular that for a variety of reasons (including, for example, Errors, Malfunctions or Interruptions, suspicions of fraud, the suspicion of other Prohibited Activities and/or other issues outside of our control), Paddy Power cannot guarantee the availability at all times of the Cash Out functionality, even where the functionality has been advertised in connection with a particular event. Please be aware and accept, therefore, that unless Cash Out is available and successfully exercised in connection with a particular Bet, your initial Bet will, unless otherwise provided in accordance with the Terms of Use, stand as originally placed.

14.1Certain games involve peer-to-peer events via the Websites where you will be playing against other customers. Please note that we cannot control certain actions of those customers, who may be for example undertaking fraudulent activities such as colluding with other third parties or using unfair external factors or influences. If you suspect a third party is colluding, cheating or undertaking a fraudulent activity, please let us know as soon as possible. We will take reasonable steps to prevent such unacceptable behaviour. However, we will not be liable for any loss or damage which you may incur as a result of such third party collusion, fraud, cheating or otherwise illegal activity.

14.2This clause 14.2 applies specifically to games which are tested by us or on our behalf and which use Random Number Generators ("RNGs") to determine their outcomes:

14.2.1The Return To Player ("RTP") percentage represents the theoretical payback made by the game over time, expressed as a percentage of total amounts staked. For certain games offered by us, this theoretical payback percentage is verified by running a large number of transactions – typically in the range of 10 million - through the game to ensure that the expected payback is within an expected range of the theoretical RTP. For those games, the result is generated by an RNG, which guarantees that each game outcome is generated independently and entirely randomly.

14.2.2Both the testing of the RTP and the RNG are completed by an independent, accredited testing house who perform certification testing on behalf of the appropriate licensing body for each game. In the event of a discrepancy between the results displayed on your computer and a game's records on our server, our records shall be regarded as definitive.

14.2.3Details of the RTP percentages which are relevant to each of Paddy Power's applicable games are included on each game's information page.

14.2.4For the avoidance of doubt, Paddy Power does not guarantee that any of the games it offers will pay out according to its RTP percentage in a single hand, spin or play (or, indeed, to an individual customer).

15.1 In addition to the rest of the Terms of Use, the following rules apply to Dial-a-Bet.

15.2 When registering your Account for the first time with Dial-a-Bet, please follow the operator's instructions carefully.

15.3 Withdrawal Options: By using your Dial-a-Bet Account number as the username to log in to the Websites, you can view your Bets online and withdraw your winnings at your convenience. Alternatively, you can call our Customer Support department at any time on UK 08000 565 275 or IRL 1800 238 888 to request a statement or request payment of winnings. If the options above are unsuitable, please contact our Customer Support department to make alternative arrangements.

15.4 Bank Authorisation: Your first Bet is debited directly from your debit card or credit card and any winnings that accrue will be credited to your Dial-a-Bet Account. Future Bets will be debited from your Dial-a-Bet Account balance until there are insufficient funds available, upon which, we shall debit your card. It is our policy to seek authorisation at the time the Bet is requested and customers are required to remain on the call until authorisation has been confirmed. Occasionally, we are unable to get a decision before the "Off" of a race/event, and in such circumstances we may accept the Bet subject to bank authorisation being obtained. In the event of our accepting a Bet in these circumstances and authorisation being declined by your bank, the Bet will be void, win or lose.

15.5 Security: In the interests of security and to resolve queries or disputes, all calls to Dial-a-Bet are recorded.

15.6 Bet Confirmation: Minimum and maximum stakes apply, as will be indicated to you where relevant. Your instructions will be repeated back to you during the call – please take care to ensure the Dial-a-Bet agent has correctly interpreted them. At the end of the call you will be asked to confirm that our understanding of your Bet, including the total stake, is correct. All Bets will stand in accordance with your confirmed instructions. Should you wish to have your Bet(s) repeated to you in its (their) entirety this can be requested from the telephonist at the time of Bet placement. Currently our minimum stake per call is £10 or €10; maximum stakes may also apply and you will be informed of this where relevant.

15.7 Disconnection: Should your call be disconnected prematurely, you should ring back as soon as possible to confirm if your Bet has been accepted. The Bet will stand provided we are satisfied that your instructions are clear; that they are acceptable by our trading department; and there being sufficient funds available to place the Bet.

16.1 In addition to the rest of the Terms of Use, the following rules apply to Text Betting.

16.2 You must have registered an Account to use Text Betting. You cannot register an Account via Text Betting. Only the mobile phone number registered with your Account may be used to place Bets via Text Betting.

16.3Where we receive an offer to place a Bet from the mobile phone number associated with your Account, we may at our discretion, and subject to the rest of this Section 16 and the Terms of Use, accept that Bet.

16.4A Bet shall not automatically be deemed to be valid by your sending an offer to Bet to us in connection with your Account. As with any other electronic communication, for reasons outside of our (or your) control, we may not receive your offer to place a Bet on time (or at all). Also, we may decline an offer by you to place a Bet and we do not have to give you reasons for our decision. Bets will be valid only if accepted by the Paddy Power Bet Server, which will be conclusive as to acceptance or otherwise. We will endeavour to send confirmation of Text Bets by sending a Bet Receipt but again we cannot guarantee delivery or receipt by you of a Bet Receipt.

16.5We may restrict or place limitations on customers using Text Betting or to limit the amount of any Bet, including, for example, by way of individual Bet limits, daily limits, or individual customer limits, without any obligation to give you notice of our decision.

16.6By using Text Betting, you will receive customer service communications from us to enable us to respond with Bet Receipts and/or deal with any queries. If you would also like to receive marketing communications about Text Betting, you will need to text the words GIVE ME OFFERS to 51465. If you wish to unsubscribe from marketing communications about Text Betting you can simply text the word STOP to 51465 at any time.

16.7It is your responsibility to ensure the security of your mobile phone. Other than where we have been negligent, we will not be liable for any loss that you may incur as a result of misuse or unauthorised use of your mobile phone number or Account, whether fraudulent or otherwise.

16.8For more information on Text Betting, including minimum Bet amounts, please see here and here.

17.1In addition to the rest of the Terms of Use, the following terms and conditions apply to the Betting Apps.

17.2You accept that using the Betting Apps outside of a WiFi network may result in data charges from your mobile network provider. Paddy Power will not be responsible for any data charges incurred as a result of your using the Betting Apps.

17.3If you suffer a disconnection, latency, or you exit the application for any reason during a game where a further player action is required, then this game will be resumed from this point when you log back in to the application and launch the relevant game. If you have a winning hand(s)/game and are disconnected prior to being able to 'gamble' on a video, poker or slot game, your winnings will be credited to your Account and you will not have the option to gamble when you reconnect. If no further decisions or action are required in an individual game following disconnection/exit, for example after the wheel spin has commenced in a roulette game, then the game will be settled and the result displayed in your Account history.

17.4Game rules for individual games can be found within the Betting Apps and on the applicable Websites.

18.1All cleared winnings will be credited to the customer's Account except where the Terms of Use permit us to withhold winnings. Where a debit or credit card was used to make the initial deposit, all payments made to a customer as part of a withdrawal of funds will be made to the same debit or credit card used to deposit. In the event that this is not possible, payments will be made by cheque, bank transfer or cash in accordance with the personal details stored in the customer's Account.

18.2Please note that your bank can take up to 5 working days to return withdrawals to your debit or credit card. Our default method of payment is to return funds directly to the debit or credit card used to make the deposit. Cash withdrawals may be subject to certain criteria, for example payment of winnings will be made by bank transfer or cash upon request and will be sent to the address registered on the Account. Please see clause 8 for further details about deposits/withdrawals.

18.3Results of sports events/matches and ancillary markets will be as published and confirmed by the Press Association (to the extent applicable) or as otherwise generally accepted.

Winnings Limits

18.4As we made clear in the 'Important Note' at the beginning of these General Terms, maximum winnings limits apply to our Services and these limits apply regardless of stake. The maximum winnings for each Account shall be as follows:

18.4.1 with respect to Paddy Power Services or any sports betting transactions placed through the Services: the maximum payout to any one customer in any twenty four hour period regardless of size of stake or number of Bets are as set out in the Betting Rules or as specified on the Bet slip, whichever is the lesser sum. Currency equivalent maximum payouts will apply for any currency not listed in the Betting Rules.

18.4.2 with respect to the Additional Gaming Services: the maximum winnings for any one wager or gameplay transaction shall be as set out in the applicable Additional Gaming Terms or in the Game Rules for the applicable game.

Nothing in this clause will limit a customer's ability to win the full amount of any gaming jackpot on Paddy Power except where the Terms of Use permit us to withhold payment.

18.5Paddy Power will try to ensure that Bets which could result in potential winnings which will exceed the maximum payout limit for a particular event/market will not be accepted. However, due to technical limitations, it is not always possible to prevent such bets from being accepted in error. As maximum payout limits vary depending on the particular sport and event type, we strongly encourage all customers to check the limits set out in the Betting Rules before placing their bets, particularly if the potential winnings (i.e., absent the maximum winnings limit) would be in excess of £/€1,000. As we made clear in the 'Important Note' at the beginning of these General Terms, you will only be entitled to receive up to the maximum winnings limit regardless of the amount of your stake and no matter how much you appear to have 'won'.

19.1Paddy Power makes every effort to ensure that no errors are made in prices offered or Bets accepted. However, human and/or systems error may occasionally result in errors.

19.2In this clause 19 we set out a description of the things that can go wrong and the rights that we have in such events. You should be aware however that this clause does not override or cancel out any rights that you may have under consumer laws and regulations and we do not intend that they should.

19.3Below are some key definitions to help you understand this clause:

A "Malfunction" refers to where an automated process fails to operate as designed or intended, for example where a piece of computer software produces a deviation from its intended performance specifications or parameters, or where two pieces of software fail to interface or communicate with each other in the manner intended or designed, in either case so as to produce a result which is not the result that was intended or designed. These malfunctions may or may not be apparent to us or to You and they may only come to light as and when settlement instructions, game outcomes, winnings or cashouts are investigated and analysed retrospectively.

An "Error" refers to a mistake or error that is not exclusively technical, for example the mistaken posting of incorrect odds, the offer of incorrect prices or terms for participation in a promotion or gambling opportunity. Errors can arise from human mistakes, administrative, operational or systems failures and combinations of all of these. For example, a bet might be offered mistakenly at a price that is substantially out of the market, or "each way" is offered in a market when the pricing of the market clearly indicates that it should have been "win only", or a promotion designed to offer a £5 return might mistakenly advertise a £50 return or the pay-tables advertised for a product may mistakenly fail to reflect the true payment configuration of the product.

An "Interruption" refers to an interruption in a gambling transaction for any reason, for example an interruption caused by the failure of the internet or connectivity, or severe latency in communications, or technical failure due to some disaster or unforeseen event.

19.4Where any of the above occur, we will deal with them as described below and it is important that you understand and agree to the following before you use the Services, as we made clear in the 'Important Note' at the top of these General Terms.

Malfunctions

19.5If as a result of a Malfunction, your Account is credited with winnings that you would not have received were it not for that Malfunction, we will have the right to void the relevant transaction and withhold the relevant winnings. This applies even if the relevant gambling product could have produced the same or similar amount of winnings without the intervention of the Malfunction and it applies whether the Malfunction was apparent to you or to us or not. If we have paid out on any such Bets or gaming activities and/or if you have withdrawn any such winnings, such amounts shall be deemed to be held by you on trust for us and shall be immediately repaid to us when a demand for payment is made by us to you.

19.6Where any Malfunction is or becomes apparent or obvious to you or you suspect that a Malfunction may be occurring, you agree that you will cease your use of the relevant Service(s) immediately, and will report it to us immediately.

Errors

19.7In the event of an Error, the same applies as for Malfunctions, as set out above. For sports betting markets only, in the case of any errors in prices transmitted (including so-called 'palpable', 'obvious', or 'blatant' errors, for example where the price being displayed is materially/significantly different from those available in the general market and/or the price is clearly incorrect, depending on all of the circumstances), Paddy Power may settle Bets at the correct price at the time of acceptance (or the Starting Price in the case of horse-racing, whichever is the greater).

19.8Where any Error is or becomes apparent or obvious to you or you suspect that an Error may be occurring, you agree that you will cease your use of the relevant Service(s) immediately, and will report it to us immediately.

Interruptions

19.9Our priority is to ensure that we deal with Interruptions in a way that is fair and does not systematically disadvantage our customers.

19.10In relation to betting: we are entitled to suspend betting markets, void bets and return stakes to customers.

19.11In relation to gaming:

• where an Interruption occurs after we receive notification of your gamble and where you can have no further influence on the outcome of the event or gamble, the results of the gamble will stand;
• where an Interruption to a single-participant single stage event occurs before an outcome has been generated we will return your stake to your Account;
• for games where there are multiple stages or decision points we will take all reasonable steps to restore the game to its last known state prior to the Interruption to enable you to complete the game;
• for games with multiple participants (equal chance or otherwise) we will deal with these as seems fairest to us (acting reasonably) on a case-by-case basis; and
• for games that are progressive jackpots, progressive jackpot values will be restored to their pre-failure state to the extent it is within our control and not the games provider.

General

20.1Paddy Power is committed to promoting safer gambling. Our safer gambling policies include:

20.1.1a dedicated safer gambling microsite with tools for customers to manage their betting activity and inform gamblers, friends and family to increase awareness of when someone might be developing a problem;

20.1.2a monitoring programme to review customer transactions, identify changes in behaviour and contact customers;

20.1.3customer-driven deposit limits with 'cooling-off' periods that have to be observed before they can be increased;

20.1.4customer-driven loss/transfer limits which allows you to set a limit on the amount you can lose or transfer for a period of your choice;

20.1.5reality check session timers and awareness pop-ups which allow customers to control their activity for games or events that have no natural end;

20.1.6take a break (short break) options for customers to take a short break from their gambling and to reassess their choices; and

20.1.7self-exclusion tools for customers who would like their account closed for a minimum of 6 months or over a longer period.

20.2For more information on any of the above tools, please visit the Paddy Power Safer Gambling site or visit the 'Safer Gambling Tools' page which is available in the 'My Account' section of the Paddy Power website. For information on problem gambling generally, please follow any of the below links:

• Paddy Power Safer Gambling;
• GamCare
• Gordon Moody
• Dunlewey Addiction Services
• GAMSTOP

Self-Exclusion

20.3Paddy Power provides a self-exclusion facility to help you if you feel that you are not in control of your gambling or if, for any other reason, you wish to stop gambling. To this end, we may retain such personal data as is necessary (and for as long as is necessary, which may be indefinitely) to implement the self-exclusion facility, including for example your name, address and credit/debit card details.

20.4Our self-exclusion facility involves a joint commitment between us and you. We will take reasonable steps to prevent you re-opening your Account or opening a new Account but you must not attempt to re-open your Account or to try and open new Accounts. You agree that: (i) if you hold accounts with both Paddy Power and Betfair, Sky Betting and Gaming, and/or PokerStars and have self-excluded from any of these sites, you will not access any account which you hold on any of these sites (and we are entitled to prevent you from attempting to access such other sites, including by excluding you from gambling on the other sites); and (ii) if you hold an account with either Paddy Power or Betfair, Sky Betting and Gaming, and/or PokerStars and have self-excluded from any of these sites, you will not attempt to register an account with any of these sites during your period of self-exclusion (and we are entitled to prevent you from registering an account with such other sites). We shall not be liable for any losses you or any third party may suffer if you circumvent our self-exclusion procedures and continue to use our Services or if you continue to gamble with any Paddy Power Group business or third party. You will inform us as soon as you become aware of any errors in respect of your self-exclusion or any other safer gambling mechanisms that we make available to you.

20.5Self-excluding from Paddy Power will not affect your marketing preferences with third parties, including with advertising websites or other third party affiliates. We strongly recommend that you also consider self-exclusion from third party gambling opportunities and that you consider registering with GAMSTOP (see further below) in order to self-exclude from all gambling opportunities.

20.6To activate our self-exclusion facility, please contact our Customer Services or visit the 'Safer Gambling Tools' page in the 'My Account' section of the Paddy Power website. This self-exclusion facility does not include Paddy Power retail.

Self-exclusion and Betfair Accounts

20.7With effect from 30 December 2016, if you apply a self-exclusion to your entire Paddy Power account, we will also try to prevent you from accessing any account which you hold with Betfair (for the same period of self-exclusion that applies to your Paddy Power account) (a "Full Exclusion"). However, there may be circumstances (including where we are unable to link your Paddy Power account to your Betfair account) where we are unable to do so. For certainty, we therefore recommend that, where you apply a self-exclusion to your Paddy Power account, you also do so to your Betfair account (and any other online account which you hold). To request a self-exclusion for your Betfair account, please either contact the Betfair Customer Services or please visit the 'Safer Gambling Tools' page which is available in the 'My Account' section of the Betfair website.

20.8Please note that, if you applied a self-exclusion to your Paddy Power account before 30 December 2016, we will not automatically take steps to apply that self-exclusion to your Betfair account. In these circumstances, we recommend that you separately seek a self-exclusion to your Betfair account (and any other online account which you hold). If you applied a self-exclusion to your Paddy Power account before 30 December 2016 and also wish to self-exclude from your Betfair account, you can do so via your online Betfair account or, alternatively, by contacting our customer services.

Self-exclusion and other accounts

20.9 If you choose to self-exclude from and including 8 June 2022 (the "Commencement Date") with Paddy Power, Betfair, Sky Betting and Gaming and/or PokerStars on all products by way of an all-product self-exclusion, the self-exclusion will be replicated on any other accounts you hold with the above operators, without any further reference to you, providing we can match the account details with those on the self-excluded account. Where you are self-excluded with one of the above brands and an account with another operator is matched or registered after the Commencement Date, any active self-exclusion (including those placed before the Commencement Date) will be replicated at that stage. Should you believe that your account has been incorrectly matched resulting in an erroneously applied self-exclusion, please contact our customer service team. In any event, we recommend that you separately seek a self-exclusion to any account(s) you hold with these operators. Please note that this clause does not apply to Sky Betting and Gaming customers and PokerStars customers based outside of the United Kingdom, Gibraltar, Guernsey, Isle of Man and British Oversees Territories. Any self-exclusion applied to Paddy Power and Betfair accounts outside of the United Kingdom, Gibraltar, Guernsey, Isle of Man and British Oversees Territories will not be replicated on Sky Betting and Gaming and PokerStars accounts.

Self-exclusion and The Stars Group accounts

20.10 On 5 May 2020 (the “Merger Date”), Paddy Power’s parent company merged with The Stars Group which operates as Sky Betting and Gaming (which includes Sky Bet, Sky Vegas, Sky Casino, Sky Poker, Sky Lotto and Sky Bingo), Full Tilt Poker and PokerStars (together the “TSG Brands”).

20.11With effect from the Merger Date, if you applied a self-exclusion to your entire Paddy Power account, we will not automatically take steps to apply that self-exclusion to any accounts held by you with the TSG Brands. In these circumstances, we recommend that you separately seek a self-exclusion to your account(s) held with the TSG Brands (and any other online account which you hold). To request a self-exclusion to your account(s) held with the TSG Brands, please see the following information:

Sky Betting and Gaming – please either contact the Sky Betting and Gaming Customer Experience team or visit the ‘Responsible GamingSafer Gambling’ page which is available in the account section on Sky Bet, Sky Vegas, Sky Casino, Sky Poker, Sky Lotto and Sky Bingo.

PokerStars – please either contact the PokerStars Customer Service team or go to the main lobby of the desktop software, select ‘Tools’ > ‘Responsible Gaming’ > ‘Exclude me from playing’. On mobile, go to ‘More’ > ‘Settings & Tools’ > ‘Responsible Gaming’. On the website, login then go to ‘Account’ > ‘Responsible Gaming’.

Full Tilt Poker - please either contact the Full Tilt Customer Service team or go to the main lobby of the desktop software, select ‘Tools’ > ‘Responsible Gaming’ > ‘Exclude me from playing’. On mobile, go to ‘More’ > ‘Settings & Tools’ > ‘Responsible Gaming’. On the website, login then go to ‘Account’ > ‘Responsible Gaming’.

GAMSTOP

20.12If you request to self-exclude by using GAMSTOP, based on the information that you have provided to GAMSTOP, we will take reasonable steps to prevent you from transacting on your Paddy Power Account, as soon as is reasonably practicable, following your self-exclusion being registered with GAMSTOP. However, there may be circumstances where we are unable to do so – these circumstances may include, but are not limited to; (1) where we are unable to match your Paddy Power Account with the details that you provided to GAMSTOP; and (2) where there is a technical failure in the operation of GAMSTOP and we are unable to access the most up to date self-exclusion information. For more information on GAMSTOP, please visit https://www.gamstop.co.uk/.

Safer Gambling Tools

20.13If you apply any safer gambling tools (e.g. Deposit Limit, Product Exclusion, Reality Check) to your Paddy Power Account, we are not yet able to apply the same safer gambling tool(s) to your accounts with Betfair, Sky Betting and Gaming, Full Tilt Poker, Paddy Power Retail or Poker Stars, nor will we apply a Full Exclusion (as defined in clause 20.7) and we recommend that you separately seek to apply those safer gambling tools (or their equivalent) to any other online account which you hold (including your Betfair, Sky Betting and Gaming, Full Tilt Poker or PokerStars account). For the avoidance of doubt, you must apply a self-exclusion to your entire Paddy Power account to initiate a Full Exclusion.

20.14If you would like information about tools to help you manage your gambling activity, please visit Paddy Power's Safer Gambling website by going to http://responsiblegaming.paddypower.com. You can also find contact details for organisations where you can seek further support if needed on this website.

For certain of our Services, it may be necessary to download or otherwise use certain software, including software provided by third parties. In such circumstances, you may be required to enter into an end user licence agreement ("EULA") in respect of such software. You agree to be bound by the terms of any such agreement. You also agree not to interfere with, modify, decompile, copy, or reverse-engineer any software provided to you as part of the Services except as expressly permitted herein, in the EULA, or as permitted by law.

25.1Certain of the Services may invite or permit you to upload your own content ("User Generated Content"). Paddy Power does not exercise editorial control over, and therefore does not endorse any, User Generated Content, and we shall not be liable in relation to such User Generated Content. You understand and agree that you are solely responsible for your User Generated Content.

25.2For any User Generated Content you provide, you agree to ensure that such content:

25.2.1is an original work created by you, or you that have a licence or the express consent of the owner to use the User Generated Content, in that manner;

25.2.2does not infringe any third party intellectual property rights or privacy rights anywhere in the world;

25.2.3does not contain any defamatory or otherwise inappropriate materials or statements, for example that is hateful or discriminatory on grounds of religion, race, ethnicity, sexual orientation or gender, or which promotes violence;

25.2.4does not contain any form of malicious computer code (e.g. viruses, bugs, trojan horses etc.) which could disable or disrupt any of the Services;

25.2.5complies with all applicable laws and regulations; and

25.2.6may be used in connection with publicising and promoting Paddy Power and its Services.

25.3If you have any issues with User Generated Content provided by any other customer or if you would like to discuss our use (or non-use) of your User Generated Content, please let us know by contacting us at the details below. We are entitled (but are not obliged) to edit or remove User Generated Content for any reason.

The Services are provided on an 'as is' and 'as available' basis. Whilst we use reasonable efforts to ensure that our Services run smoothly, we cannot promise that the Services will be free from errors or omissions nor that they will be available uninterrupted and/or in a fully operating condition. We refer you to Clause 19 for more information about Errors, Interruptions and Malfunctions.

28.1 Nothing in the Terms of Use is intended to, or will, exclude or limit our liability for:

28.1.1death or personal injury resulting from our negligence;

28.1.2fraud or fraudulent misrepresentation;

28.1.3breach of your statutory rights as a consumer, or

28.1.4for any other liability which we may not limit or exclude under applicable law.

28.2As we made clear in the 'Important Note' at the beginning of these General Terms, we will not be liable to You under the Terms of Use, and nor do we owe You a duty of care in respect of, our compliance or non-compliance with any regulatory obligations that we may be under from time to time, including those relating to so-called 'safer gambling' or 'social responsibility'.

28.3Subject always to the paragraphs above in this clause 28, we will not be liable under the Terms of Use for: (a) any loss that could not have been reasonably expected by you and us at the time you register for an Account, or at the time you enter into a transaction for Services (such as any loss of income, business or profits or any information which is lost or corrupted); or (b), separately, for any other damage or loss which is deemed or alleged to have arisen out of or in connection with your use of the Services. In particular, we will not be liable for any damage or loss suffered or incurred by you as a result of:

28.3.1the accuracy, completeness or currency (or lack thereof) of any information services provided by us or third parties (including but not limited to prices, runners, times, results, live scores or general statistics) or any other Error, Malfunction or Interruption;

28.3.2our closure or suspension of your Account in accordance with these General Terms; or

28.3.3any use by you of the Services in breach of the Terms of Use (including any Prohibited Activity on Your part).

28.4Subject always to paragraphs above in this clause 28 and save in respect of any winnings due to you in accordance with the Terms of Use (noting in particular our right to cancel/void winnings in the event of Errors, Malfunctions or Interruptions (see clause 19), the maximum winnings limits described in clause 18), and our right to withhold funds in certain circumstances including under clause 8.7), our maximum liability to you under the Terms of Use in relation to any one incident or series of related incidents is limited to the greater of:

28.4.1where such liability relates to a specific Bet, the amount of the applicable stake made by you in respect of such Bet; or

28.4.2£10,000.

29.1We may at any time set off any amount on deposit in your Account against any amounts owed by you to Paddy Power.

29.2You agree to compensate us for any costs, charges or losses sustained or incurred by us arising from any Prohibited Activities on your part.

30.1Paddy Power is the owner or authorised user or licensee of all the intellectual property rights in the Services and their content including, without limitation, any copyright, patent, designs (registered or unregistered), trade marks, service marks, source codes, specifications, templates, graphics, logos or any right in respect of content, databases, formats, interfaces, programming, the offering of services to other customers, software or any application for any of the foregoing and any modification, improvements, developments and enhancements thereof. Except as expressly provided herein, Paddy Power does not grant any express or implied right to you in any of its intellectual property rights or secret information.

30.2All content and material on the Websites or otherwise accessible via the Services is provided for your own personal (i.e., not for business) usage only. The distribution, reproduction or commercial exploitation of such content and material in any manner whatsoever without our express written consent is prohibited.

30.3For the avoidance of any doubt you may use the data available from the Websites and the other Services (including for example odds, both live and historical) only as strictly required for your permitted personal, non-exclusive, non-sublicensable, non-commercial purpose of using the Services. Any other use and/or reproduction of the data without prior written consent of Paddy Power is prohibited and will constitute a breach of these Terms of Use. Paddy Power reserves its right to take such action as it considers necessary, including issuing legal proceedings without further notice to you, in relation to any unauthorised use of its data or of the Websites or Services.

Video Coverage of UK Horse Races

30.4The live linear audio-visual coverage of UK horse races and related audio commentary distributed via broadband internet streaming made available on the Websites (the "Footage") is owned by Racing UK Limited ("Racing UK") and licensed to The Betting Site Limited ("TBS"). Racing UK shall remain the exclusive legal and beneficial owner of all copyright and intellectual property rights in the Footage in perpetuity. All rights not explicitly granted herein are reserved by Racing UK and TBS.

30.5You may view the Footage once on a personal computer screen for personal, private, domestic, non-commercial uses only in accordance with these terms and conditions. You shall not:

30.5.1make the Footage available to anyone else;

30.5.2use or view the Footage other than as expressly permitted by these terms and conditions, or copy, relay, broadcast, or communicate the Footage to the public, nor may you include any portion of or all of the Footage in any equipment or item save as specifically permitted under these terms and conditions or develop any improvement or derivative works of any part or all of the Footage;

30.5.3save, edit, copy, amend, distort, modify, distribute, reformat, disassemble, delay or repeat the Footage and/or its transmission or do anything that is contrary to any of the moral rights or other rights of the copyright owner of the Footage;

30.5.4remove any product identification (including but not limited to screen icons), legend or notice, or any proprietary or copyright notice from any part of the Footage;

30.5.5represent or claim that you own any part or all of the Footage or otherwise do anything that is inconsistent with TBS' and/or Racing UK's rights in the Footage;

30.5.6store or transmit any Footage to any publication, user group, other website, electronic bulletin board, mailing list, server or other storage device in any form;

30.5.7sell or commercially exploit any part or all of the Footage in any way.

30.6Each of or all of Racing UK, TBS and Trinity Mirror PLC and its group companies may enforce any provision of these terms and conditions against you in the name of Paddy Power.

Bet and Watch Service

30.7Use of the bet and watch service ("B&W Service") is subject to the following additional terms and conditions:

30.7.1access to the B&W Service is prohibited in betting premises;

30.7.2there shall be no reproduction, distribution or publication of the B&W Service or any content or data contained therein;

30.7.3the B&W Service may only be used by persons who are resident in the UK/Ireland;

30.7.4users are responsible for making sure that they have all the equipment and software necessary to access the B&W Service;

30.7.5no liability for Attheraces Limited (or its sub-contractors) in connection with the B&W Service.

30.8Access to the B&W Service may be suspended at any time at Paddy Power's discretion.

30.9The content of the B&W Service is protected by copyright - © Attheraces Limited.

31.1Third Party Linking:

31.1.1At Paddy Power's discretion, the Websites’ or other Services may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by Paddy Power of the contents on such third party websites or any products or services available via them. Paddy Power is not responsible for the content/products/services of linked third party sites and does not make any representations regarding the content or accuracy of materials on such third party sites.

31.1.2Paddy Power generally welcomes the hyper-linking to the Websites from other websites which we consider to be appropriate, provided such links are to our homepage (and no deeper within the Websites) and provided Paddy Power gives its written consent to the establishment of such links, which consent it may give or deny in its discretion. Any links to the Websites from another website must be presented in such a manner that the viewing of the Websites is not impaired by framing or similar techniques that may impair a browser's experience.

31.1.3Paddy Power does not permit linking from the Websites or Services to third party websites or services or the display of third party content on top of, or in addition or as an alternative to, the Websites or Services without our express written consent. In particular, Paddy Power expressly prohibits third parties from framing or similar techniques or other acts of impairment of a use experience when they visit the Websites or engage with the Services. If you engage in any of the foregoing prohibited actions, you acknowledge that damages may not be an adequate remedy for any infringement and that we are entitled to the remedies of injunction, specific performance, an order to deliver up materials which infringe our intellectual property rights and any other statutory or equitable relief and that no proof of special damages is necessary for reliance on such remedies.

31.2 Transfer and Assignment:

31.2.1We may wish to assign, transfer, charge or otherwise deal with our rights and/or obligations under the Terms of Use. You agree that we are free to do so provided that this will not prejudice your rights under Terms of Use. Without limiting the preceding sentence, we may wish to transfer our rights or obligations under Terms of Use to another company within the Paddy Power Group or any other legal entity, including if we restructure or there is a sale of our business. You agree that we may do so provided that in the case of such a transfer, after we notify You of the date on which such transfer takes place, Your rights under Terms of Use will be against the new legal entity. "Transfer" for these purposes includes where we assign or novate all of the rights and obligations under this Terms of use to another person, and that other person shall become the person with whom you then contract for the provision of the Services to you.

31.2.2You may not assign, sub-licence or otherwise transfer in any manner whatsoever any of your rights or obligations under the Terms of Use without our prior written consent.

31.3 Severability: If any provision of the Terms of Use is held to be invalid, void or unenforceable by any competent authority, that provision will be, to the extent strictly necessary, severed from the remaining Terms of Use and that determination shall not affect the validity of the remaining provisions of the Terms of Use. In the case of the severance of any terms, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, the original intent in the Terms of Use.

31.4Waiver: No failure or delay by Paddy Power in exercising any right under the Terms of Use will operate as a waiver of this right. Similarly, any single or partial exercise of any right shall not preclude any further exercise of any of such right or the exercise of any other right.

31.5Notices: Notices and other communications delivered or mailed to the postal address or to the email address provided by you shall, until we have received notice in writing of any different address, be deemed to have been personally delivered once sent whether actually received or not.

31.6 Interpretation: In the event of there being any conflict or inconsistency between the terms and conditions comprising these Terms of Use, the order of precedence shall be as follows:

a. these General Terms;

b. any applicable Additional Gaming Terms; and then

c. the Betting Rules; and then

d. any other of our terms and conditions, rules or policies as they relate to promotions, bonuses, special offers or any other aspect of your use of the Services from time to time.

31.7 Entire Agreement: The Terms of Use and all the documents referred to and incorporated in them represent the entire agreement between Paddy Power and you and supersede any prior agreement, understanding or arrangement, whether oral or in writing. We each acknowledge that we have not relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between us except as expressly stated in the Terms of Use.

31.8English Language Version: These General Terms have been prepared in various languages other than English for translation purposes. In the event of any differences between the English version and any other translated version, the version most beneficial to the customer shall prevail.

Our aim is to offer you the greatest customer experience possible. We want to ensure that all of our customers are fully satisfied with the products and service we offer. However, we recognise that there are those rare occasions where we have not been able to meet your expectations. In the event of a dispute arising between us and you, we each agree to follow the procedure set out in our Dispute Resolution policy as amended from time to time.

Thank you for using the Services. If you wish to contact us for any reason, please click here to chat with one of our Customer Support agents.