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Financial support and sponsorship

D.C.H. and R.M.G.S. receive partial salary support from the Alberta Gambling Research Institute, a provincially funded research granting agency.

Why Is Online Gambling at Increased Risk of Scams?

As technology continues to improve and more players turn to iGaming online, fraudsters are finding more ways to find loopholes within platforms due to the high-risk nature of the industry.

The online gaming industry has unique challenges with the difficult position of finding the balance between acquiring new punters and managing risk – as well as keeping existing players satisfied, considering the intense competition in the sector.

What’s in UK gambling study?

Amongst the key findings is that approximately 129,000 customers lost at least 2,000 pounds per year from an analysis of approximately 140,000 UK-based accounts. The story notes that it is perhaps more concerning because of the relatively limited size of the sample.

The story noted that of the relatively limited sample, 50,000 played the equivalent of eight full calendar days playing online slots; of note was that this group was predominantly female.

The 30-page report goes into tremendous detail about the patterns of play amongst UK online gamblers and appears to have raised calls for intervention, at least among politicians.

CONCLUSION

These results suggest that the impacts of COVID-19 on gambling and problematic gambling are diverse – possibly causing a reduction in current or future problems in some, but also promoting increased problematic gambling in others. The longer-term implications of both the reduction in overall gambling, and the increase in some vulnerable groups are unclear, and will be better assessed in subsequent follow-up studies. The surveys reviewed in this paper were conducted at a time when land-based gambling was uniformly unavailable across jurisdictions. The gambling landscape during any follow-up studies will be more variable in terms of restriction (land-based casino openings, online betting caps) that will make examination of overall trends more complex. However, in the short term, individuals with existing gambling problems and other comorbidities need to be recognized as a vulnerable group.

5. Ask for help from a third party

You can ask for help from a third party. At FeedBACK Casino we can also communicate with the casino on your behalf, acting as a middleman, to try to help resolve the problem.

What Tools Do You Need?

If you want to fight against online gambling scams, you should know that cross-referencing huge amounts of data is humanly impossible, which is why fraud managers will need to turn to third-party solutions.

These will include tools, functionality, and touchpoints such as the following – though keep in mind these can be combined into end-to-end and other types of software:

• ID verification
• PEP (politically exposed persons) lists
• anti-money laundering (AML) tools
• sign-up (onboarding) monitoring
• log-in monitoring
• withdrawal and deposit monitoring
• actual games and tables monitoring

Global Online Gambling Market

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Study Implications

The high rates of problem gambling and over-indebtedness in the present study call for preventive and policy efforts related to the increasing proportion of online gambling harm. Also, given the differences in harm demonstrated across different gambling activities, preventive measures may need to address online casino gambling in particular. Importantly, this calls for regulating legislation regarding online casino gambling. This could include the regulation of the content or extent of online casino advertising in television and in other media, where it has been shown that this particular gambling activity is predominating (24). Also, the present findings call for responsible gambling interventions aiming to control or discontinue gambling in online gamblers showing signs of addictive or problematic behavior. This could include available and easy-to-access self-exclusion tools in online gamblers, but may also include motivational interventions with clients in close association with major losses or in periods of uncontrolled gambling. Here, given the inherent commercial value of large-scale gambling to a commercial gambling operator, strict legal regulations are likely to be needed.

Likewise, in the health care sector, the present findings indicate the need for increased attention to online gambling as a potential hazard to health, with or without parallel risk factors such as psychological distress. Thus, active screening for online gambling may be warranted in people treated for poor mental health. Also, given the connection between online gambling – and particularly certain gambling activities – and over-indebtedness in the present study, authorities who meet individuals with debts and financial difficulties, such as social authorities or enforcement authorities, may need to address online gambling in screening tools. Clearly, over and above well-known correlates such as poor mental health, certain gambling activities stand out as more clearly associated to problem gambling than others, and may require particular attention in screening tools and assessment interviews in clinical settings. The same may apply to consumer credit counselors and to collection and enforcement authorities, where the active screening for online gambling may improve the understanding of the background of debts.

For the field of problem gambling research, the findings of the present study call for future study designs which allow for the study of causal associations of specific gambling patterns and gambling-related harm. For example, a longitudinal study of individuals initiating online casino gambling, live betting or other gambling activities would be of great value. Also, it would add to the present field if such study designs can include objective outcome measures, such as bank account data or other absolute descriptions of gambling-related harm, in addition to more traditional self-report measures.

Product Insights and News

• corporate.888.com - The company offers online gambling that includes online gaming services such as casino and games, poker, bingo and sport.

• corporate.888.com - Through the B2C segment, the company focuses on developing its business to customer business across all four product verticals in the gambling industry namely Casino, Sport, Poker and Bingo.

To make the most of the opportunities and recover from post COVID-19 impact, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

The online gambling market forecast report offers in-depth insights into key vendor profiles. The profiles include information on the production, sustainability, and prospects of the leading companies.

Psychological Distress

Psychological distress was measured using the Kessler Scale-6, K-6 (30). This scale includes six core symptoms, and the respondent endorsed criteria based on six Likert scales describing how often the respondent has perceived each particular symptom. The symptoms included are nervousness, feelings of hopelessness, restlessness/fidgety, depression, feelings of being worthless, and the feeling that everything in life is an effort. The K-6 internationally has been shown to perform well as a measure of psychological distress [see for example (31–33)].

6. Contact the regulatory authority

If all else fails, and the casino does not respond to the problem or they give you a flimsy excuse, then you can also turn to the regulators of the jurisdiction to which the casino is licensed. Information about the respective license numbers can be found on the website of the casino, often at the bottom in the footer. While regulators may not be able to ensure that you receive your winnings, they will keep a closer eye on the casino. If there are too many complaints from players who are denied their payouts then the regulator(s) will intervene and review the situation. In the worst case, the casino will lose its license.

Reporting an Online Casino

Unethical businesses may resort to various unsavoury tactics in order to gain the upper hand. While some people may either fail to see this or let it pass, if you are concerned about a casino’s behaviour, there are steps you can take.

An online casino may be allowing underage gamblers to play for real money, cheating, or be engaged in misleading marketing (such as implying one thing in adverts and contradicting this on their site).

You can make a confidential report to the Gambling Commission, giving all details of the troubling behaviour. They work with Crime stoppers to keep illegal activity out of the UK gambling industry, and reports about online casinos will go to them both.

IPCA

• Website: www.ipca.org.uk
• E-mail: [email protected]
• Phone: 020 7932 0751

The Independent Panel for Casino & Bingo Arbitration specialises in gambling-related disputes and provides information and advice on contacting them in the event of an issue. Their FAQ is helpful, and there are multiple contact options available if you wish to get in touch with them.

Type Insights

On the basis of types, the market is fragmented into sports betting, bingo, casinos, poker, and others. In 2019, sports betting dominated the global market due to the increasing usage of digital platforms worldwide. In addition, rising spending capacity and increasing smartphone users are major factors to drive the segment growth in developing regions such as the Asia Pacific. Fixed-odds betting and Live-action betting are popular types in sports betting.

The online poker segment is expected to grow with significant CAGR over the forecast period due to the increasing trend of online card games. Online poker is gaining traction among college students. Convenience is a key factor responsible for gaining popularity of online poker, as various sites accept deposited through online wallets, credits card, and virtual currencies like Bitcoin. A large number of game options available for players are expected to drive market growth.

Socio-Demographic Data

In addition, other variables included in the analyses addressed gender and age group, whether an individual ever had felt a need to seek treatment for alcohol problems, or problems related to illicit drugs or pharmaceuticals with addiction potential, and the level of education was addressed, and categorized in the analyses as whether an individuals had any post-high-school education, or not.

Accumulators and 'related bets' – what are my rights?

In some cases, bookmakers will have special rules concerning related bets in accumulators. These rules are known as “related contingencies” – bookmakers don't generally allow related contingencies, but they don't expect their staff to spot them when they’re accepted. This means that your bet may still be accepted, even if it's invalid – you aren't, however, entitled to a pay-out if you've made an invalid bet.

An example: Phil makes a bet with Example Bookmakers. This is a £12 treble – Phil bets that England v Italy will result in a 90 minute draw at 2/1, that the game will result in an extra-time draw at 2.1, and that Italy will win on penalties at 9/1. These bets are clearly related, and aim to secure multiplied odds on what is basically a single bet. Most bookmakers would settle this bet as either three single bets at £4 each, or as a £12 single at the longest price of the three.

Another example: Chrissi places a £10 double at Example bookmakers. Chrissi bets that Rory McIlroy will win the US Open, at 12/1, and that Rory McIlroy will win the Open Championship, at 10/1. In this case, while the bets themselves are not obviously related (since, in the event that Rory wins the US Open, there is nothing to stop another competitor from winning the Open Championship), it is the case that winning the first event is likely to lead to Rory starting the Open Championship at much shorter odds. In cases like these, bookmakers will normally have written their rules to allow them to settle the bet at special prices.

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Popular Markets

Despite the government's best efforts, online casinos are still incredibly popular throughout Indonesia, with both sports betting and table games attracting thousands of pounds a day in bets - this was highlighted by a news story in 2010, which revealed that two locally hosted online casinos were shut down after reportedly turning over $50,000 a day. In addition to a number of popular imported sports, badminton has become an incredibly popular choice in Indonesia, with the country's national team securing 13 victories in the biennial Thomas Cup.

Illicit local sportsbooks also offer odds on a variety of distinct Asian and Indonesian sports, including the ever-popular Pencak Silat - this is a distinctly Indonesian form of martial arts, and has become a mainstay of the biennial South East Asian Games. The style of kick volleyball known as Sepak Takraw is also a popular here, with thousands of spectators drawn to the sport every year.

You Might Be Dealing with a Fraudulent Casino

Refusing to pay out players’ winnings could be an indication that the casino is trying to cheat them by using insubstantial excuses or even canceling withdrawal requests. You need to be wary of fraudulent casinos as there are several online.

If the casino you are betting at doesn’t pay your winnings or give you lame excuses and doesn’t follow up to try and resolve the issue, you should complain to its regulating company. Reputable online casinos provide their license information on their websites in the footer section.

It is advisable to check the legitimacy of the casino website before placing the bet. Only licensed online casinos like tha bet offer payouts for your winnings.

Help for problem gamblers

There's evidence that gambling can be successfully treated in the same way as other addictions. Cognitive behavioural therapy usually has the best results.

Treatment and support groups are available for people who want to stop gambling:

GamCare GamCare offers free information, support and counselling for problem gamblers in the UK.

It runs the National Gambling Helpline (0808 8020 133) and also offers face-to-face counselling.

The National Centre for Behavioural Addictions includes the National Problem Gambling Clinic (including the Young Persons' Problem Gambling Clinic) and the National Centre for Gaming Disorders.

If you live in England or Wales, are aged 16 or over and have complex problems related to gambling, you can refer yourself to the National Problem Gambling Clinic. See if you meet the criteria for this service.

If you live in England or Wales, are aged 13 or over and have complex problems related to gaming, you can refer yourself to the National Centre for Gaming Disorders.

NHS Northern Gambling Service provides specialist addiction therapy in the north of England, including the north Midlands. Find out about referrals and contacting the Northern Gambling Service.

Gordon Moody Association The Gordon Moody Association offers residential courses for men and women who have problems with gambling – email help@gordonmoody.org.uk or call 01384 241292 to find out more.

It also runs the Gambling Therapy website, which offers online support to problem gamblers and their friends and family.

Gamblers Anonymous UK Gamblers Anonymous UK runs local support groups that use the same 12-step approach to recovery from addiction as Alcoholics Anonymous. There are also GamAnon support groups for friends and family.

Conflict of Interest

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

The Content of a Gambling Advert Was Inappropriate

Operators must observe strict rules about advertising as stipulated by the Committee for Advertising (CAP). To protect children and the vulnerable, gambling companies are no longer permitted to include cartoon imagery in their advertising and marketing communications or anything that might appeal to young people. Their promotions shouldn’t be misleading either. Complaints in this area should be directed to the Advertising Standards Agency.

The History of the Malta Gaming Authority

The Malta Gaming Authority was formed in 2001, as part of the Malta’s The Lotteries and Other Games Act, which set out to regulate the various sectors on the gaming industry to ensure a fair and transparent experience to players and protecting vulnerable individuals, while also preventing crime, corruption and money laundering through gambling.

The Malta Gaming Authority’s aims include protecting young and vulnerable people, protecting the rights of players, promoting responsible gaming, ensuring a integrity in games and service and also ensuring that the industry is free from criminal activities.

1. What Constitutes a Rogue Online Casino?

Let me explain something. The majority of complaints come from newcomers to the online casino market who don’t know what to expect. They make a deposit, and the funds move instantly. They play some games, win a few bucks, and request a cash out. That’s when the problems start. Some think they’re being swindled because they aren’t providing sufficient proof of ID verification. Others think the withdrawal process is taking too long – that they’ve been duped and their money isn’t coming.

I’ve been gambling online for nearly 20 years, and let me tell you, this is all normal behavior from internet casinos. ID verification is so strict because regulations require it. Payments are slow because operators wait two days before processing withdrawals. It’s all detailed in the terms and conditions that so many of us never read.

That being said, there are reasons to suspect rogue behavior. Bad seeds do exists, and it’s only players like us who can stop them. The following are reasons you may need to raise the red flag.

Non-Payment of Winnings

This is the most common reason for complaint. When requesting a withdrawal, there is a pending period of up to 48 hours, during which time the casino reviews the request. Sometimes, the casino will respond that the withdrawal has been canceled. Rarely is a specific reason given for the cancellation. Instead, the missive vaguely points to a violation of terms, and may ask you to contact customer support.

Bonus Abuse

Online casinos love to hand out big chunks of free credits, especially to their newest members. However, they have rules in place that favor mathematical probabilities. You’ll have to wager through that bonus many times over before any winnings are yours to keep. You have to get real lucky for this, and they know it. If you do get lucky, though, you may get a message saying you’ve abused the promotion, thereby forfeiting the winnings. If you did not violate the bonus terms, you may be dealing with a rogue.

Account Closure

In some cases, the player’s account is suddenly closed. The player tries to login, and is unable to do so. Account closure may or may not come with a notice, either when trying to login or via email. Most player assume it’s because they’ve ‘won too much money’. If the casino truly is rogue, you just might be right.

Account Balance Confiscated

This unhappy little moment tends to occur when a rogue casino closes your account. When an upright operation closes a player’s account for genuine violations, they almost always refund the original deposit(s). You won’t get any winnings or bonus credits back, but regulatory authorities often demand original deposits be returned (i.e. it’s the law). If the casino refuses to return your original account balance, you may have reason to file a report.

Multi-Accounting / Multi-Bonus Claiming

This is a big one, and most players don’t even realize they’re doing it. According to the terms of online casinos, you can only have one account, and may only claim one bonus within a group of casinos. That means you can only claim a bonus from one casino operating under the wing of the same company.

For instance, Digimedia operates at least half a dozen casinos. You can only claim a bonus from one of them. Attempt to open a second account at the same Digimedia-owned casino, or claim a bonus at more than one

Digimedia-owned casino, and you’re in violation of the terms.Note that multi-accounting also applies when two people in the same household open an account with the same casino. Rules allow for one account per physical address.