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15.2 UNAVAILABILITY OF OLG.CA

OLG intends to make OLG.ca available on a 24-hour basis, 7 days a week.  However, from time to time it will be necessary to limit or restrict access to all or parts of OLG.ca (“Downtime”), including for purposes of conducting software maintenance and upgrades, and addressing Errors and other issues as determined by OLG in its sole discretion.  During a period of Downtime, some or all of the functionality of OLG.ca may not be available.  As examples only, it may not be possible to:

1. deposit funds with OLG for purposes of crediting the notional balance of a Player Account;
2. withdraw Unutilized Funds;
3. play Games; or
4. check a Player's transaction history.

OLG will use reasonable efforts to notify Players in advance of planned Downtime by posting notices at OLG.ca or through other appropriate means as determined by OLG in its discretion.  However, it may not be possible to notify Players in advance of Downtime, including in circumstances beyond OLG's control (for example, a power failure) or if the Downtime is determined to be necessary to address a potential or actual security threat or breach.  Notwithstanding anything to the contrary contained in this Agreement, a Player shall not be entitled to any compensation arising from or as a result of any Downtime including, for example, if a Player is unable to withdraw Unutilized Funds through OLG.ca or if Bonus Funds expire during the period of any Downtime.

17.1 OLG'S LIABILITY

Except as otherwise provided in the applicable Lottery Game Rules or Pay-to-Play Game Rules, OLG's (including, but not limited to the extent applicable, OLG's, OLG’s service providers, subcontractors, employees, agents, and assigns) maximum liability, subject always to Section 17.2, to a Prospective Player or a Player under this Agreement or otherwise in respect of the accessing or use of OLG.ca shall not exceed the lowest of:

1. the dollar amount value of the bets, wagers, purchases or tips actually made by a Player via their Player Account in respect of the relevant bet, wager, purchase, tip or Game that gave rise to the relevant alleged liability;
2. the amount of applicable monies, where such monies have been improperly directed by OLG or misplaced by OLG; or
3. an aggregate of $1,000 in respect of all other liabilities, including for liabilities resulting from or as a result of any negligent act or omission of or by OLG or any of OLG's service providers, or anyone acting on behalf of OLG or any of OLG's service providers.

19.1 FOR PURPOSES OF THIS AGREEMENT, UNLESS OTHERWISE STATED:

1. “day” means a day of the week commencing at 12:00:00 AM and ending at 11:59:59 PM;
2. “week” means the seven-day period commencing on Monday at 12:00:00 AM and ending on Sunday at 11:59:59 P.M.;
3. “month” means a calendar month;
4. all times are expressed in Eastern Time; 
5. all monetary amounts are references to lawful currency of Canada (i.e., Canadian dollars); and
6. “including” is deemed to mean “including without limitation” and shall not be deemed limited by the specific enumeration of items;
7. words importing the singular shall include the plural and vice versa and words importing one gender shall include all genders unless context otherwise requires;

10 INACTIVE AND DORMANT ACCOUNTS 

How Does the Megaways Mechanic Work?

The aim of Megaways is simple: line up identical symbols from left to right on the reels to win!

Unlike traditional slots which have a fixed number of symbols per reel and, therefore, a fixed number of paylines available, the iconic Megaways random reel modifier means that the number of symbols on each reel can vary with every spin.

There are usually six reels in Megaways slots online and between two and seven symbols shown per reel. While the number of symbols shown can change during a spin, the quantity of reels will stay fixed during the game.

The more symbols there are, the more possible paylines available! For example, a slot featuring six reels and seven symbols per reel will offer up to 117,649 ways to win. The exact formula used to calculate the Megaways available is: Number of reels X Symbols per reel = Total possible ways to win.

5.   Check If They Have a Good Reputation

It’s hard to check if a casino is legitimate. If one wins and doesn’t cash out the money, they’re scammers. But people who get scammed don’t remain silent and spread the word. So, always ask around and read reviews.

12.2 DEACTIVATION OF PLAYER ACCOUNTS

OLG shall have the right to deactivate a Player Account at any time in its sole discretion (a “Deactivated Account”).

If OLG Deactivates a Player Account, OLG will deposit an amount equal to the Unutilized Funds as at such date into the bank account that is associated with the Player Account (subject to the minimum withdrawal requirements detailed in Section 7.2 and additional documentation requirements in Section 4.3), the details of which are stored by OLG on the iGaming System.  In the event that no bank account is associated with the Player Account, or if OLG is not able to successfully deposit the Unutilized Funds in such bank account (for example, because the bank account has been closed or because OLG requires additional information in order to confirm that the bank account belongs to the Player), OLG will use its reasonable efforts to contact the Player using the Player Contact Information.  If OLG is unable to contact the Player, then OLG will retain the Unutilized Funds until OLG receives proper instructions relating to the disposition of such funds from the Player or their legal representative.

Notwithstanding the foregoing, if OLG Deactivates a Player Account as a result of the occurrence of a Material Breach by the Player under this Agreement, OLG (in its sole discretion) shall be entitled to treat any or all of the Unutilized Funds as forfeited by the Player, in which case the Player will not be entitled to have the Unutilized Funds returned.

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14.5 COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY

Each Player is prohibited from engaging in, and is required to immediately notify OLG upon becoming aware that another Player is or may be engaging in, any form of collusion, cheating, fraud or criminal activity or otherwise exploiting an unfair advantage involving any Game or other component of OLG.ca, including in connection with the registration of a Player Account, the deposit of funds with OLG to the credit of the notional balance of a Player Account, making a bet, wager or purchase of a Game, or the withdrawal of Unutilized Funds.

For the purposes of this Agreement, as examples only:

1. fraud includes the unauthorized use of a credit card as a source of funds to be deposited to the credit of a Player Account or to initiate a purchase using Direct Pay;
2. criminal activity includes money laundering; 
3. an unfair advantage includes the use of any software that could provide a Player with an unfair advantage (including, by way of example only, “bots”, artificial intelligence, machine learning software, malicious code, opponent profiling software, automatic betting software, viruses, worms, or malware); and
4. an unfair advantage includes the exploitation of a fault, loophole or error in any software that is used in connection with the operation of OLG.ca (including any Game) or the exploitation of any Error; and
5. in the case of Sports Betting Games Played Online, collusion includes any of the following:
   1. having access to non-public/exclusive information related to an Event, or having the potential to impact the outcome of an Event or bet type, in respect of any Event overseen by the relevant Event governing body;
   2. having sufficient authority to influence the outcome of an Event (including, without limitation, athletes, coaches, managers and owners), in respect of any Event overseen by the relevant Event governing body;
   3. being an owner of an Event governing body or an Event member team, in respect of any Event overseen by that governing body or any event in which a member team of that governing body participates; or
   4. compiling betting odds for any Event in which one is involved.

Each Player hereby represents and warrants to OLG that they comply, and will comply, with the provisions of paragraphs 5(a), (b), (c) and (d) of this Section 14.5.

OLG will use reasonable efforts to detect and prevent any such collusion, cheating, fraud or criminal activity by Players or the taking of any unfair advantage by Players, but in the event that any such activity occurs and another Player incurs any loss or damage, OLG will not be liable for any such loss or damage.

Each Player hereby represents and warrants to OLG that they comply, and will comply, with the provisions of paragraphs 5(a), (b), (c) and (d) of this Section 14.5.

OLG shall have the right to notify all third parties which OLG, in its sole discretion, determines to be appropriate in the event of any actual or suspected collusion, cheating, fraud or criminal activity by any Player or the taking of any unfair advantage by any Player, including the appropriate law enforcement authorities and other third parties that OLG determines to be appropriate (for example, police services, the AGCO, OLG's payment processors, Event governing bodies, other operators/providers of sports being platforms, and credit card issuers and brands).

6.   Check Their License

All online casinos are required to have a license. Countries like the UK and Belgium provide licenses to get taxes from gamblers. Checking their license is also essential if the operators refuse to give you the cash. This is when you can turn to the authorities who issued them the license. You also need to check the license to avail the financial benefits the licensing authorities offer and to make all the operations run smoothly.

With so many casinos online, you don’t have to settle for anything less than you want. A wide variety of distinctive games and gambling opportunities is something you deserve. Therefore, the best online casino should meet all the demands mentioned above so you can spend your leisure time efficiently. Ultimately, the purpose is to enjoy, so don’t let these online casinos take that from you at any cost.