Caxino Casino customer support
Caxino Casino’s player support is available 24 hours a day, seven days a week, in English, French, Finnish, Norwegian, and German. You can use Live Chat or email the support team via support@caxino.com. As a new brand, Caxino is already impressing with the speed and availability of its support.
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Caxino Casino has the kind of bright and brash style that brings a summer vibe to your screen – even in the depth of winter. But what about its playability? Check out our expert analysis of the casino’s sign-up speed, bonus process, banking and game quality:
Caxino Casino Review
Caxino Casino is the latest entry into the iGaming world and one of the finest examples of what an online casino product should be.
The magic behind casino begins at its core. Caxino is Powered by Rootz, the custom-built flexible platform and the reason the Caxino experience feels so smooth and fast.
Other Games
Caxino Casino is also home to 102 other games listed below:
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Caxino Rewards
The Caxino Rewards system is currently under development, and in some ways it always will be as Rootz seeks to optimise customer rewards for the life of the product. But here's what we do know now...
- Free Spins: One thing that you know you'll be getting with any Rootz brand is a boatload of free spins. Caxino's Welcome Bonus of 100 free spins will be awarded for a deposit as little as €1. Caxino is certainly going to build upon the ethos of the first brand and ensure that huge numbers of free spins remain a hallmark of their products. In less than a year, Wildz will have given away over 100m free spins. Combined with Caxino, it'll only be a couple years before they are surpassing the 1 billion mark.
- Customised for each user: There is nothing more frustrating for casino players than getting an "exciting offer" to a game that they are not at all enthusiastic about. Caxino, through smart programming and machine learning, seeks to tailor its reward system to each individual player. In addition to free spins on online video slots, the team behind Caxino is currently working with providers to offer rewards on game types that have never seen them before. Stay tuned for more details!
Caxino Casino
Hot on the heels of flagship brand, Wildz, our parent company proudly unveiled their second industry creation in 2020.
Brimming with personality and eye-catching aesthetics, Caxino Casino bears the hallmarks of all Rootz products: lean, fast and agile.
Caxino aims to build on the success of Wildz by applying new and exciting touches to our winning formula, with cutting edge technology at the heart. The casino's intuitive user interface assures players of a first class gaming experience from the first spin to the last, thanks to the robust underlying systems nurtured by its founders over several years.
Find out more about the exciting second addition to the Rootz family of casino brands.
2️⃣ Which are the best Casino.com games for UK players?
The list of top gambling games at Casino.com UK is vast enough. Players will be able to choose from various quality online slot machines that come with excellent graphics and gameplay features. There are various table games such as roulette and blackjack. The selection of live dealer games is also impressive.
Customer communication
When you sign-up to Caxino Casino you can opt-in to receive offers and news via phone and email. You’ll also find in-depth Q & A sections across the casino. The site also has an All Bonuses page that keeps the fresh offers coming at you.
Customer Support
The support service is supposed to help people with a number of issues that might occur in any sphere while using the casino, so do not be afraid to ask for help if you feel it’s needed. Customer support both helps to solve problems regarding the technical aspects, such as, for example, game bugs or glitches, and provides information when it is not sufficient for the player, such as, for example, some peculiarities of a specific payment method or practical difficulties with creating an account. It works twenty-four hours a day, seven days a week, so your request will be answered in the shortest time.
For your own comfort and convenience, as there are several ways to receive help at the casino, the list below includes every last one of them.
- Support page: https://www.caxino.com/en/support/
- Casino’s FAQ page: https://www.caxino.com/en/faq/
- Email: [email protected]
What Withdrawal Options are Available at Caxino?
| Withdrawal Method | Processing Time | Fees |
|---|---|---|
 Interac e-Transfer | 1-3 Days | None |
| Interac Online | 1-3 Days | None |
 Visa | 1-3 Days | None |
 MasterCard | 1-3 Days | None |
 iDebit | 1-3 Days | None |
 InstaDebit | 1-3 Days | None |
 ecoPayz | 1-3 Days | None |
 MuchBetter | 1-3 Days | None |
 Bank Transfer | 1-3 Days | None |
Note:
- All withdrawal methods are subject to a minimum amount of $20
- Bank withdrawals can take up to 1-3 business days
- If you used MuchBetter to deposit, you can request for a free MuchBetter Mastercard which can be used at retail outlets or ATMs that accept Mastercard
Cons:
- Not available to players in the US
Banking
Slots and table games
Slots are always among the most popular games at any online gambling site, so no wonder they make more than 90% of all games available. The three biggest providers are Microgaming, NetEnt, and Pragmatic Play, but you will also find some smaller suppliers like Ainsworth and Foxium. If you enjoy industry classics, spend your time on Starburst or Immortal Romance, but we suggest rather checking out the latest additions to their gaming library. We had a great time playing Maui Mischief, a relaxing slot with a Polynesian theme and tropical atmosphere. During playtime, we triggered decent wins on more than several occasions and were never overwhelmed by it at any point, so it’s ideal for beginners.
The Table Games section is decent, but nothing to write home about. More advanced punters will surely feel as if they need a bit of a challenge this category simply doesn’t provide. There are six types of blackjack, six roulette variants, two types of baccarat, and one video poker game. Baccarat, Roulette, and Blackjack subcategories also contain access to live lobbies, but more on that later. The selection of RNG games offered here will be suitable for beginners or players who enjoy them only from time to time. Our favorite is Punto Banco Baccarat.
Caxino
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100% up to €200 + 100 Free Spins
new players only · minimum deposit: €1 · wagering: 35x (b) · full bonus T&C apply
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Does Caxino Casino Offer $1 Deposit?
Beside the main bonus that we’ve just mentioned above, a common question that we get is – If Caxino Casino really have $1 deposit offer on their online casino site. Well, the answer might be disappointing for you, Caxino does have $1 deposit offer, but not on their Canada dedicated site only on their EU sites.
Customer Assistance
When you become a member of Caxino casino, you may encounter some issues regarding the account, banking process, and similar. That’s why you need to know how to reach customer support and get assistance. The MGA-licensed brand allows users to reach them via several methods including live chat and email. Live chat works unlimited hours and you can reach them in various languages such as English, French, Finnish, Norwegian, and German.
There is also an email address where you can send your question and receive a prompt response. If you don’t like to speak with the support, then you should turn to the FAQs list and find possible solutions for your problems. Caxino has created a dedicated FAQ page with the most useful questions about the account, security, deposits, withdrawals, and much more.
Trustly
✔ Deposit✔ Withdrawal
Deposit methods
Canadian players will be happy to know that Caxino accepts payments from Canada-based methods Interac and iDebit. Since it is one of our Instadebit casinos Canada, they also accept payments from the local payment provider InstaDebit. Of course, they can also make use of the other supported methods Visa, Mastercard, MuchBetter, ecoPayz or bank transfer to make their deposits with.
Caxino is one of our $10 deposit casinos Canada so only a minimum deposit of $10 is needed to start playing for real money. All deposits are immediately processed into your player account. Caxino online casino does not charge any fee for deposits or withdrawals but some Canadian banks might do. We advise you to check your bank if they charge additional costs.
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