BML Group Ltd

Customer Support

During our review we noted that Betsso was dedicated to offering a great player experience. Firstly, the site features one of the most extensive FAQ sections we have seen to date. All answers were organized into logical categories (General, Live Casino, Casino, Sportsbook, Poker, Games, Bingo, Account Verification,  Scratch, VIP Club, and Payments), making it easy to navigate, and displayed in a considerate and detailed way.

Betsson Casino claims to have one of the fastest response times in the online casino market. It stated a response of 0-2 minutes for telephone calls, 30 seconds for live chat, and 30-60 minutes for email. Furthermore, in 2016, Betsson was awarded Best Support in the EGR Nordics Awards. During our review we tested this claim, and it held true 95% of the time. If you need immediate support, get in touch via  Live Chat or telephone (+356 22603000). Another option is emailing customer support at support-en@betsson.com or filling out the contact form.

It’s also good to know that the customer support center is available 24/7 week, just waiting to help solve any problems you might have.

Ancillary Remote

Authorises the licensee to provide facilities for single premises gaming by means of remote communication equipment that is situated entirely on the set of premises on which the gaming takes place

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Racebets Will Be Missed

Racebets were a unique entity in the Betsson group as they are a racing specialist with hoards of loyal punters that loved the focused approach to racing.  Being racing only allowed them to deliver markets in a way other bookies could not and they were especially strong with racing abroad and their live streaming features.

Originally from Germany Racebets were set up in 2005 and were initially partly publicly owned by German Racing.  In a similar model to the Tote in the UK the idea was to set up a betting site for racing that gave back to the sport at the same time.

As the brand grew it moved to Malta and began to expand, getting their UK license in 2012.  This put them on the radar for Betsson who bought the brand in 2016.  Unfortunately they didn’t buy Racebets because they loved the site, rather they bought it so they could take their independently developed racing platform and products and integrate them into their existing sportsbooks, such as Betsafe.  This has now been done and Racebets has effectively been discarded.

Racebets will be missed for sure and with no obvious replacement punters will feel let down by Betsson’s decision to take on a successful site only for the platform and then bin off loyal British users.

BetSafe sister sites. BetSafe Casino is operated by the BML Group; after the latter’s acquisition of the BetSafe Group in 2011. The BetSafe Casino is just one product of the gambling suite of the website, which also includes Sports betting, Live betting, and Horse racing.

Its games total over 1,400 and cover all the categories, ensuring that there’s something for everyone. As a slot fan, you’ll find hundreds of the dazzling reels which include famous titles like Starburst, Book of Dead, Gonzo’s Quest, and more. For other games; BetSafe Casino has tons of classic table games.

You’ll find many variations of roulette, poker, blackjack, and baccarat. Video Poker titles are also available which gives the thrills of video slot and poker in one dose. Using the latest streaming technology of the Evolution Gaming software, BetSafe Casino provides a host of live dealer games, where you can join the live-action holding on the floor of a brick and mortar casino.

However, if you’ll want a similar experience from other online casinos, this post identifies casinos like Betsafe Casino. The casinos that first come to mind as fine alternatives of BetSafe Casino are its sister sites, which are the other casinos operated by the BML Group.

6. Decision

For the foregoing reasons, the Complaint is denied.

Warwick A. Rothnie Sole Panelist Date: July 20, 2021

Betsafe Casino is an online casino established in 2006. Owned and operated by BML Group Ltd on the web address betsafe.com. Betsafe Casino is licensed and regulated by the MGA and SpelInspektionen, offering players a safe and secure website to gamble online.

Pros to playing at Betsafe Casino

• Mobile apps for both iOS and Android.
• Ongoing promotions for the casino, live casino, and sports.
• Reputable casino with years of experience.

Cons to playing at Betsafe Casino

• Maximum welcome bonus capped at 50 Euros.
• Wagering requirements are set at 40x for bonuses.

4️⃣ Is there a Betsafe casino no deposit bonus in the UK?

There isn't currently a Betsafe no deposit bonus available to UK players. On the other hand, there are many other fields, in which we can give Betsafe bonus points. There is a great welcome bonus coupled with regular promotions that can be easily claimed.

The Affiliate Program

Website owners and operators who are interested in promoting the BMLGroup Ltd brand can simply sign up with the Betsson group affiliates program, one of the most popular iGaming affiliate programs in the online casino industry. Designed to deliver a lifetime of revenues to partners, this program provides one of the most competitive revenue share products that interested parties can sign up for.

BML Group Ltd. Experience Centre Ta’ Xbiex Seafront Ta’ Xbiex XBX 1027 Malta

ABOUT US | INTEGRITY & POLICY | SUPPORT & HELP GROUPS (UK) | SITEMAP

Compare Sportsbooks & Casinos | Bookmakers 2U, Stockholm, Sweden. Bookmakers 2U is free-to-use - No registration required. We express reservations for any incorrect information. Copyright © 2010-2021 Bookmakers 2U. All rights reserved. Please note that +18 years of age applies to participate in betting and gaming activities online. Terms & Conditions always apply when registering with a gaming company. We want to clarify that online gaming should be for entertainment purposes and that the chance of losing is usually greater than winning. Be aware that online gambling activities can create a gambling addiction. Therefore, be extra careful if you belong to this risk group. There are support and help groups. GAMSTOP.co.uk lets you put controls in place to restrict your online gambling activities. We recommend people to Play Responsibly.

Live Dealer Platform

Powered by Evolution Gaming, Betsafe’s live platform is among the best on the market. The game selection is good and features five options in total – Roulette, Blackjack, VIP Baccarat, Casino Hold’em and Three Card Poker. You can find out more about this live dealer destination in our dedicated Betsafe live casino review.

External links[edit]

• Betsson AB Corporate information

Somersetcountypoliceacademy.com » BML Group

10 deposit casinos – The newest British Casinos

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Profiting from Gambling Addiction Could Not Be Proved

Judges at the Patent and Market Court decided it could not be proved that the operator was aware of the gambling addiction issues experienced by the plaintiff, hence the claims that the operator exploited the customer’s problems were dismissed.

“Although the investigation shows that BML Group has to some extent been able to follow his gambling, it has also not been shown that the company can be assumed to have had such knowledge.”

Court Ruling

The court also ruled against claims of aggressive marketing from BML Group and ordered the plaintiff to reimburse legal costs for the defendant and provide compensation of more than €200,000 following the case settlement.

The court ruling is a triumph for the online gaming group which puts responsible gambling at the core of its operations. During the Safer Gambling Week in November last year, Betsson reaffirmed its commitment to fully protect customers.

6️⃣ Can I play Betsafe on mobile?

Yes, you can enjoy this operator through your mobile device. You can access it either via the mobile browser or through the dedicated Betsafe app. This will give you the opportunity to play your favourite games and fully manage your account and funds from the comfort of your mobile device.

Betsson Mobile Gaming

Betsson Casino has not disregarded mobile gamblers. Whether you are an iPad, iPhone, Samsung Galaxy, Microsoft Surface Pro, Fire tablet, Blackberry Leap, or Google Nexus user, Betsson is accessible directly from any HTML5-compatible mobile browser. Thus, to access Betsson’s selection of online casino games, as well as Betsson Sportsbook and Betsson Live Casino, just visit betsson.com from your mobile browser.

Betsson has a dedicated mobile app for iOS and Android powered mobile devices. If you own a Google Nexus 6P, Samsung Galaxy, Sony Xperia Z4 Tablet, or any other Android smartphone or tablet, simply visit the Betsson website and download the free Android app to your device. iPhone or iPad users have to go to the App Store, find the Betsson app and download from there. You also have the option of downloading the app to your Macbook from iTunes and moving it to your iOS smartphone or tablet at a later stage.

When playing on mobile you can enjoy over 60 games, including casino games, sports betting, and live dealer games. However, poker is not available on mobile, only via browser. To play on your mobile device, you can use your existing Betsson account.

More BML Sites

• Betsafe
• Betsson
• Casino DK
• Casino Euro
• Casino Winner
• NordicBet
• NorgesAutomaten
• Star Casino
• Suomiavat
• SverigeAutomaten

4. Factual Background

The two Complainants are wholly-owned subsidiaries of Betsson AB. Betsson AB claims to be one of the largest online game companies in Europe and is listed on the NASDAQ Stockholm with revenue of SEK 6.4 million. It has a number of online casino and gaming brands.

The First Complainant began operating as “Oranje Casino” from the domain name <oranje.com> in 2000. It was acquired by Betsson AB in 2014. In 2019, the business formerly being conducted as “Oranje Casino” was in some way transferred to or “rebadged” as “Loyal Casino” which was, and is, operated by the Second Complainant from <loyalcasino.com>.

In 2014, Betsson AB also acquired the business of Kroon Casino being operated from <krooncasino.com>. In 2019, the business was in some way transferred to, or rebadged as, “Casino Winner” operating from <casinowinner.com>.

The First Complainant is the owner of:

(a) Benelux Registered Trade Mark No. 731682, ORANJE CASINO, which was filed on June 25, 2003 and registered on October 1, 2003 in respect of a range of computer hardware, software, games and entertainment and gaming services in International Classes 9, 28, and 41;

(b) European Union Trade Mark (EUTM) No. 006197784, ORANJE CASINO, which was filed on August 14, 2007 and registered on October 9, 2008 in respect of a range of computer hardware, software, games and entertainment and gaming services in International Classes 9, 28, and 41;

(c) EUTM No 014391941, ORANJE CASINO and device, which was filed on July 21, 2015 and registered on December 22, 2015 in respect of a range of computer hardware, software, games and entertainment and gaming services in International Classes 9, 28, and 41.

The Second Complainant is the owner of:

(a) EUTM No 018119018, L LOYAL CASINO and device (as set out below), which was filed on September 3, 2019 and registered on January 9, 2020 in respect of a range of computer hardware, software, games and entertainment and gaming services in International Classes 9, 28, and 41;

(b) EUTM No 018176440, CASINO WINNER POWERED BY WINNERS and device (as set out below), which was filed on January 8, 2020 and registered on May 22, 2020 in respect of a range of computer hardware, software, games and entertainment and gaming services in International Classes 9, 28, and 41;

(c) United Kingdom Registered Trade Marks corresponding to EUTM No 018119018 and EUTM No 018176440 numbered, respectively, UK00918119018 and UK UK00918176440.

Information submitted by the Second Respondent (and not disputed by the Complainants) indicates that Corona Limited, which was then operating the Oranje Casino and Kroon Casino, was fined EUR 300,000 by the Dutch authorities for operating unlicensed online casinos and gaming services in the Netherlands. The decision imposing the fines was initially pronounced in July 2018 and confirmed in February 2019.

Based on WhoIs information and the Responses, the disputed domain names were registered as follows:

An historical print-out included in the Complaint shows that the first disputed domain name resolved to a website at <oranje.casino>. The landing page described the website as “the Oranje Casino partner site”. It stated the casino had been licensed by the Malta Gaming Authority (MGA) since 2004, making it the first online casino for Flemish players. The website provided further information about the nature of the games and experience available at “Oranje Casino”. It appears to have provided a link to a bonus for 100 spins and 100% up to EUR 200 bonus. According to the disclaimer on the website, it was not possible to play games on the website itself. One presumably needed to click through to the official “Oranje Casino” website.

When the Complaint was filed, the first disputed domain name redirected to a website headed “Loyal Casino”. Like the landing page for the historical <oranje.casino> website, the landing page stated the casino had been licensed by the MGA since 2004, making it the first online casino for Flemish players. The website provided further information about Loyal Casino, offered an opportunity to register for a Welcome Bonus of EUR 100 + 250 free spins. It appears that the website also did not itself offer gaming, but linked through to the Complainant’s website.

Both forms of landing page noted that Betsson AB had acquired the respective businesses in 2014.

When the Complaint was filed, the second disputed domain name, <loyal.casino>, resolved to a page very similar to, if not the same as, the page to which <oranje.casino> redirected. Under the heading “Loyal Casino”, it stated “Welcome to the Loyal Casino information site. This casino has been licensed by the [MGA] ….”

When the Complaint was filed, the third disputed domain name, <casinowinner.casino> resolved to a website providing information about online gambling at the “Casino Winner” website said to be part of the Betsson Casino group. This webpage featured a bonus to register for “100 spins + 100% up to EUR200 bonus!” in identical layout and form to the corresponding bonus on the historical <orange.casino> website. The colour scheme was orange with a red or burgundy stripe down the right hand margin.

By the time the second amended Complaint was filed, the landing page had changed to one headed “Winner Casino”. The colour scheme changed to a royal blue background. Much of the text and the “bonus” registration button was the same or similar to the previous versions.

The fourth disputed domain name does not appear to have resolved to a website.

The fifth disputed domain name resolved to a website formatted differently to the other websites. It is headed “Casino” with a link to “Register”. After listing tabs for various types of gaming, it is headed:

“Casino Winner”

“Welcome to the Casino Winner info site, the site with information about the well-known Maltese casino. We will provide you with info about all casino winner games, all bonuses, the options for fee sign up and current promotions at casino winner.”

Beneath this is a “button” to register now for “EUR200 + 50 Fee Spins” and then links to “play now” live games such as Blackjack, Roulette etc.

By the time the second amended Complaint was filed, the heading “Casino Winner” had been changed to “Winner Casino”.

The links on this website link through to games provided at the “www.winner.com” website. The “www.winner.com” website is operated by another entity licensed by the MGA, Universal Entertainment Services Malta Limited (C-60452). According to the Second Respondent, this entity is independent of the Betsson group.

The sixth disputed domain name, <winnenincasino.com> initially resolved to a webpage like the “Winner Casino” page to which the third disputed domain name resolved when the second amended Complaint was filed. By the time the second amended Complaint was filed, however, this disputed domain name did not resolve to an active website.