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Customer Support

• Customer Service Email: Support@888.com
• Customer Service Telephone: (Toll Call) +1268 484 4868 UK Freephone – 0800 032 4228
• Registered Address: Cassava Enterprises Ltd, Suite 601-701, Europort Avenue, Europort, Gibraltar.

I mentioned earlier about the 888 Poker customer service – it’s definitely one of the best in the business and something I’ve used from time to time. There is an excellent online help section which usually has the answer to your query if you don’t mind a bit of digging. But, if you can’t find what you’re after, you can opt to email their support team. Now, their support team are really good at getting back to you quickly (I once had a reply within ten minutes for example) and they’re very knowledgeable but using the new freephone number has got to be the best as it’s always good to have an instant solution.

Other Promotions

888 Poker also offers a range of other exciting promotions to keep players coming back for more. Once the No deposit bonus and welcome offer has been claimed, online poker players can also indulge in a unique poker loyalty program and a bunch of cash tournaments that wield some extraordinary cash prizes.

888 Poker Rewards

The same Bonus Points you accumulate to claim your welcome bonus is used in the 888 Poker Rewards Program. The 888 Poker Rewards Program is very similar to other loyalty tiered reward programs offered by other leading poker sites. The more you play, the more Bonus Points you will earn, and the higher you will climb the ranks to the next status. Every rank comes with a unique set of additional benefits that offer better rewards. The most popular rewards include a merchandise store, freeroll entries, and tournament entries. In addition, you can also use your accumulated Bonus Points to convert them into cash at any given time. This is still a rather scarce feature at other online poker rooms, making 888 Poker stand out even more amongst its competitors.

New Player Tournaments

Apart from the 100% match bonus, newly registered players will also receive seven free tickets into the $500 First Depositors tournament. These tournaments are available daily at 19:30 GMT and give you a chance to earn an additional $3,500 on the house. Players will also be awarded two free tickets to the $1,000 Depositors tournament. These tournaments are available twice a week, and every time you make a deposit thereafter, you receive two additional tickets into the $1,000 Depositors tournament. Lastly, players will get an exclusive tournament ticket into the First Depositors Challenge tournament taking place every Friday at 19:00 GMT. The top 10 players will receive a seat in the 888 Poker’s Sunday Challenge tournament.

888 Poker’s promotional aspect is certainly one of the highlights when playing in their poker room and deserves a high rating. They are the only reliable poker site that still offers a No deposit bonus of $88 and provides a sensational 100% match on your deposit up to a maximum of $400. Apart from these two offers, you also gain access to several cash tournaments to win even more without having to spend any of your heard-earned money.

Withdrawal Policy

As part of our commitment to providing truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible.

Withdrawal Processing Time

Withdrawals generally take 24 hours to process, but in some cases, they may take up to 72 hours. For bank transfer methods, please allow 1-3 business days after your withdrawal has been processed for funds to appear in your bank account.

Closed-Loop Deposit and Withdrawal

We operate with a closed-loop policy on deposits and withdrawals. Where possible, customers must withdraw funds to the originating deposit method/account. When multiple deposit methods are used, funds are withdrawn to the originating deposit methods in a proportional manner.

Funds will be automatically returned to the deposit method by which the customer submitted their original deposit(s) to their GGPoker account, up to the amount originally deposited. Withdrawals above the original deposit amount shall be processed to the dominant payment method within the last 6 months of the payment history.

Withdrawal Fees

Your bank or payment processor may levy a fee to process your withdrawal. Fees for withdrawal will be clearly shown in the withdrawal request page. In the event that we terminate the offering of our business in any specific country, payouts will be subject to reasonable processing charges.

Exchange Rates And Volatility of Exchange Rates

We clearly indicate the exchange rate applied to your withdrawal amount at the time of withdrawal request. Once you make a withdrawal request, we will not be liable and will not compensate for any fluctuations of currency values from point of request to time of transaction completion.

Fraud Prevention

All withdrawals go through an internal audit process to ensure that fraud prevention, anti-money laundering, counter-terrorism financing, legal obligations and regulatory requirements are met. As a result, withdrawals generally take 24 hours to process, but in some cases, they may take up to 72 hours.

All customers are required to verify their identity soon after creating an account with us. We have the right to request further explanations and/or supporting documents with respect to the identification of customer, payment method, source of funds or wealth and/or any further necessary information which we see fit so as to satisfy our legal obligations and regulatory requirements.

We have the right to cancel the withdrawal and return funds in the account when:

• There are fraud/cheating/collusion/money-laundering concerns;
• The customer attempts to withdraw without participating in game-play at least once;
• The customer attempts to withdraw following a player transfer; and                                        
• The payment method to which the withdrawal has been requested is not the same as the depositing method

Safety and Security

We are committed to the safety and security of player funds. Player funds are held in a segregated bank account which shall not be used for any operational purpose. This ensures that your funds are always available for you to withdraw in accordance with our fraud prevention procedures.

Bonus Withdrawals

Bonuses may be withdrawn only after all Bonus Policy requirements have been satisfied.

Cancelation of Withdrawal

You cannot cancel your withdrawal after submitting the request.

Other Withdrawal Information

For larger withdrawals, GGPoker may split the amount into smaller withdrawals to facilitate the request. However, any withdrawal fee incurred will not be increased as a result of this segmentation.

Petfre (Gibraltar) Limited trading as Betfred & Oddsking, registered in Gibraltar.

Petfre (Gibraltar) Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 39544 and licensed by the Gibraltar Government and regulated by the Gibraltar Gambling Commissioner (RGL no. 036 & 038) for all other customers.

The registered office of Petfre (Gibraltar) Ltd is at 5/2 Waterport Place, Gibraltar, with registered company number 99314.

Copyright 2011 Petfre (Gibraltar) Ltd. All Rights Reserved. Account holders must be 18 or over.

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Mobile games

Players can also download the 888 Casino mobile app and login for gambling on the move. It’s a handy app that offers a degree of playability.

However, the casino games it has on offer are limited – it’s mostly slots – although there are a few table games on offer including popular variations on poker, blackjack, and roulette such as Caribbean Poker, Multihand Blackjack and Super Stakes Roulette.

Unfortunately, the 888 Casino app does have banner ads that can be intrusive at times, but not enough to hamper the mobile gambling experience entirely.

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Click here to sign up now.

Pros:

• Quite soft poker games where it’s easier to make a profit
• Easy-to-use interface with large buttons for every action
• Multi-tabling option up to 4 tables
• Top-rate security, the company is listed on the London Stock Exchange

September 2022

Banking

Deposit methods: Visa, MasterCard, online banking, Paypal, Cash at Cage, ACH Payments, PayNearMe

Withdrawal: PayPal, ACH Payments, Cash at Cage, Bank Draft

Minimum deposit: $10

Maximum withdrawal: none

Rebuy Rumble Schedule

Why Betfair Poker is Perfect for Lowstake Grinders

Tournaments

The overall tournament selection at 888 Poker is adequate, as its draws a decent amount of traffic to the site, but it’s in no means remarkable. That being said, there are a handful of positive aspects that stand out when looking at the tournament selection. Although it might not line up with your preferences, we usually rank a poker room’s tournament selection through the number of events every hour, how many of the tournaments are add-on/re-buy style, the ratio of guaranteed tournaments, and the variety amongst game variation and buy-in levels. Each of these factors has been met when looking at the tournament selection at 888 Poker.

European evenings are the busiest times at 888 Poker, and the number of events is normally 15 to 20 per hour along with daily guarantees between $500 and $15,000. Basically, every tournament will draw around 500 players, which is quite impressive by our standards, and it doesn’t take up a massive time commitment. What we also appreciate is that only 40% of these tournaments are add-on/re-buy eligible, which is an insufferable trend that is being used by most online poker rooms that assist them in boosting their overall prize pool numbers. Rebuys essentially boost the skill-to-luck ratio significantly during the early stages, and aggressive players go all-in and merely rebuy until they eventually get bored of busting out, or simply change and tear the dynamic of the table.

There are a range of fantastic guaranteed tournaments available at 888 Poker, including a $3,000 guaranteed tourney for only $0.99, a $5,000 tournament for $4, and a $15,000 tourney for $55 with no rebuys. However, we are quite disappointed with the $200 buy-in Sunday event as it only offers a modest $100,000 guaranteed prize pool. Once during each month, this tournament is increased to $200,000, but the buy-in is also increased to an eye-watering $500.

Game variation and buy-in variety is a strength at 888 Poker with typical entry fees ranging from $1 to $5, $22 to $33, and $55 to $160. Players will also be pleased to know that Omaha tournaments are available every hour, along with plenty of deep stacks. You will also find turbo blind speed to makes up 25% of the overall tournament schedule. What’s even more surprising is that you’ll find Snap poker tournaments that allow players the quick fold option, giving them more than 200 hands every hour.

The Sit & Go tournaments at 888 Poker have little wait time, and one of our favourites is the 40 seat $1 Sit & Go events that tend to fill up around the clock. Turbo variations and Double or Nothing make up for most of the active Sit & Go tables which are extremely popular up to $10 levels. Players who enjoy Heads-up will occasionally find players at both the $50 and $100 levels. There is no one that will mistake 888 Poker with the massive dominant force that is PokerStars featuring its absurd number of high tournaments. Every serious poker player is going to visit PokerStars thanks to their unmatched high prize pool events. That being said, 888 Poker still has a great selection of tournaments to look forward to, regardless of the fact that their tournament selection is smaller when compared to PokerStars.

At the end of the day, 888 Poker is ranked second highest in player traffic, and that means that their tournaments are still drawing hundreds of poker players. The tournament schedule stays incredibly busy with scores of low buy-in tournaments for every casual player, and the time commitment is significantly lower. If the tournaments come second to your regular cash games, they are perfectly adequate. It’s worth noting that every multi-table tournament and Sit & Go can also be accessed on mobile devices. This is extremely useful when you start out on your desktop and wish to complete the tournament in bed or possibly on your sofa should the game run longer than expected.

BLAST tournaments are one of the latest additions that is exclusive to 888 Poker. It’s essentially a modified four player Sit & Go tournament that’s been based on a Spin and Go format. They are basically hyper turbo tournaments on a single table with a randomised prize pool. BLAST tournaments at 888 Poker will give 2x prize pool around 55% of the time, 5x prize pool around 40% of the time, 10x prize pool around 4% of the time, 100x prize pool around .004% of the time, and 10,000x prize pool around .001% of the time. The tournaments only feature blind levels of between 2 to 4 minutes, which is extremely short. After the blind levels, the tournament sets all-in on each hand until one player has all the chips. It’s exhilarating, but very luck dependent. The only real skill will come into play during the initial stages when accumulating chips prior to the all-in blast.

Another very interesting addition at 888 Poker is Snap tournaments, but it doesn’t seem that these tournaments have quite the attention of the masses yet. What makes Snap tournaments so appealing is the fact that you can go through a multi-table tournament in basically half the time it would normally take you to complete. These will certainly increase in popularity, but for now, they are only attracting around 100 players.